wivenhoe

Whoever - despite my concerns over range I went with the RZ as it had been preordered and was available in May - decided with the insurance rocketing and used car prices reducing my Velar would not hold the px offered so no brainer. I got £62k px - £ 8k less than bought for my 2 year old Velar P400e so something like 10% for 2 years. I put it in WeBuy tonight and it had melted to £ 48k so lost £ 14k in 5 months. Back in May they offered £ 60k. That said, I just put my RZ in and they offered £ 42k which is £ 30k loss in 5 months !

John yes, it’s the misting which is the major irritation. I can only demist by either losing 40 miles or keep turning the ac on and off. Really poor design. When I complained to Craig about it he said precondition the car - I pointed out that is only good for about 10 mins - he said he would lodge it as a fault. As there is an ac on/off switch they intended the fan to work without the ac (otherwise no point having the ac switch) but the software needs updating as it is clearly wrong. As you say, if you have to have the heating on to demist defeats the advantage of the radiant heaters.

ruds - that was my indicated range before using a lot of dual carriageways at 70 but shows about 45 loss with the ac on full blast. Next time you’re in if you can, please turn the ac and fan off, then turn just the fan on and see what the indicated mileage is. In mine, fan on ac off it still drops and the ac is on. I have changed the “ac on with On” dozens of times and it doesn’t make a difference.

Appreciate that. I have a feeling if you turn the fan and ac off you’ll show about 235 miles !

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There has been a lot of criticism on here, particularly about the range. I did my research and so wasn’t deeply disappointed about the range, except the loss of range using the ac - we were ‘promised’ an update in Sept which would significantly improve this - nobody now knows when this will be. Burning question for me is - can you have the fan on without the ac / heater. I can’t, turning the ac off makes no difference- on a full charge my car shows 220 miles (this is reliable), if I turn the fan on and ac off the range still goes down to about 175 - what does your do ?

ruds - I think there are only 2 others on here with a RZ. How long have you had yours and what’s your thoughts on it ?

ruds - my RZ had a flat battery and the electronic doors wouldn’t open, even with the manual key. AA sorted it using the manual key after a real struggle so that error is nothing to do with a flat battery, as you say. Then I had a “charging malfunction” message and I found the AA much more helpful than the dealer - they came and disconnected the 12v battery to reset the system (Lexus doesn’t give them access via the computer port) That sorted the error so I could drive and charge using DC only whilst it took 6 weeks to get the AC charging module changed. I very much doubt this will work but give it a try - the manual has emergency starting of the EV - good luck

John. Just some more info please. Are you showing say 220 miles on a full charge with the ac on ? Mine does 220 without ac but only about 175 with.

John. That’s really strange. As you know, I can’t have the fan on without the a/c coming on. But if I use the off button to turn the heating / aircon totally then my range increases by up to 45 miles.

You’ll also know if whilst parked and a full charge turn, the ac / heating off. Range should be about 220, turn the ac on, without the update the miles will dive to about 175. With the update it should reduce but to nearly 200. I have to ask - can you have the heater fan on just by itself to push air through the vents or when you turn the fan on the ac comes on and range dives ?

The only defence I would make is beware when looking at range and charging. There is a very good reason all manufacturers state 20% to 80% charge times - it can take as long to get from 80% to 100% as 20% to 80%. Ranges quotes are always max range with no heating or a/c so when the car reported say 165 the ac was probably on. Turn the ac off and as John says, probably 200. I’ve just charged mine and driven it a lot of motorways and it is saying 217.

Recent ‘update’ from Customer Service - no timescale for my second for for my RZ bought in May. No answer why my wife’s Yaris delivered the same time came w8th 2 keys.

Interestingly though they are using a residual of 52% after 3 years but only 18,000 miles.

What’s really ironic is that my wife’s new £ 21k Yaris (with keyless entry) came in June with 2 keys without asking and Lexus Customer Service put a special order in for my second key (allegedly jumping the queue) about the same time but nothing yet. John - my car is in having the AC charging unit replaced - they said the 12th and kept to it. They then noticed the wrong coolant had been sent with it so hopefully that’ll come tomorrow and I’ll get my car back. They told me they don’t have a date for the September update but are sure it will be soon. They said it definitely significantly reduces the plunging range with the a/c or heating on but doesn’t significantly increase the range. They gave me a petrol UX as a curtesy car - it was quite a smart move as I now think the RZ is exceptionally quiet. Are you any happier with the car and / Lexus

A long time ago, I was at an auction and really wanted a 2 year old Aston Martin Vantage. Great condition, low mileage. Was with a trader and he said no more than £30k as it was dodgy as there was no V5. It went for £ 31k online with few bids because of the lack of a V5 and no ownership known. A week later I saw the dealer and he said everyone was really cheesed off - the guy that bought it online bragged that he knew why there was no V5 - the car was being sold by Buckingham Palace and they had taken the personal number off of it and the V5 was awaiting a replacement reg. He had it up for £ 50k !

£ 40k list price EV’s (almost all of them) will attract the luxury tax from 1st April 2025. As EV used prices have dropped it’s likely you’ll pay the £ 400 supplement on a car bought way less than £ 40k due to the historic high list prices. If in the future the car market returns to normality, the supplement will become another stealth tax as they’ll leave the £ 40k list price threshold although inflation will increase new car prices.

My wife’s Yaris uses My Toyota which looks very similar, except it has send destinations, and has been totally stable and reliable from day 1 of its release (it replaced My T). Why they couldn’t just add to that for the RZ heavens only knows.

Luckily I can see if it getting low by my Tracker app. Shouldn’t have to but I really didn’t want the ES curtesy car for 3 weeks until the AC bit arrives. when I drove away in the ES I thought the handbrake was still on !

John. Just sent an email complaining - typical, the address is Toyota. I’ll receive some generic response ….. we are working hard ….. The main functionality you need on an EV app is it reports if the car is charging, what the range currently is and how long to complete. Really basic. I collected my car after the flat battery. They said they didn’t find anything draining the battery but had no answer when I asked what fault codes were seen after the car refusing to open and my Tracker app reporting the battery at 8v - this after the car being in for diagnostics. I showed them the AA report. They couldn’t say.

John - I found you have to refresh it a few times. I do this by going into the range screen and sliding down a few times and then return to the Home Screen and slide down again. Have you got anything in the Status screen. I just have a message saying no data received. It worked when I first used it. I never understand why IT gurus insist on so called upgrades that bring nothing new and are far more unstable than what they replace.

Just tried to use it and had to log in again. Car status is no longer available. This is far less stable than the previous version

John - I’ve just noticed that the Link+ main screen reports the range for full a/c whereas the previous one reported the range without. Let’s hope that is because the Sept update will considerably narrow the gap between with and without a/c.

I understand it better now. I definitely can’t find send to car. I suppose they are thinking if you want this then use Google Maps or Apple Maps. To update the charge state you slide down as other apps. Initially it looks like the app has crashed as the screen goes black and a spinning cog (in IOS) appears. Leave it and then the screen is updated. There is a bit of a lag but not too much. Car location is now in the Map. As I said above, it is perverse that when you select navigate to a charger you are offered Google, Apple Maps & Waze. It may not VE a coincidence that you are offered the same options in Zap Map. The car status is a bit more detailed as it reports open windows - handy in the rain but my previous Mercs automatically closed the sunroof and windows if the car was locked and it started raining. So, in my view, very little improvement and they should have spent the time implementing the Remote Park app available elsewhere and not banned in the UK.