On a separate but related theme, my previous car was cam equipped and i reviewed the recorded material again not to catch anyone out but just out of interest. The guy swore like a trooper, fine. Slagged off my rear aftermarket tinted windows, fine i had kids in car and shaded them in summer. Saw car go to wash n vac area after service and although fine i will request not to be valeted in future as these guys work to a timescale not a quality scale but within reason fine. It was only then i realised part of the service was a roadtest, guess what? The car never left the site. I brought thus to attention of the service manager who first said the roadtest was not part of the service then as i showed him the ticked box on service sheet for roadtest he then went on to say the mechanic used the wrong service sheet. At this point id lost confidence in what should have happened and what did. Vw uk website shows a roadtest as part of the service so i was lied to. I now have the lexus and expect i better level of service. September will tell.