Hello, there have been some comments recently about the value/need for a Lexus warranty, bearing in mind that it is £995 for 2 years. Back in march the service manager(Lexus Wolverhampton), convinced me that it would be worthwhile "just in case". It includes 2 years full AA cover which would be around £300 so the warranty was in effect £700.
Yesterday at 9am I took my450 in for its major service-its done 84K, at 11 am came the phone call came to say I needed a new shock absorber and a water pump. This would cost £825, plus the service.
After nearly passing out, the first time in 14 years of Lexus ownership I've had anything like this fail, I asked if these were not covered by the warranty he had sold me.
"Oh I'd forgotten you did that, leave it with me".
Just 15 minutes later a further call to say both items had been accepted and Lexus warranty would be paying.--RESULT.
I reckon I'm about £120 up on the cost and still have 18 months cover left.
As far as I know its the only warranty to cover the whole Hybrid system and will do so up to the car being 10 years old/140K miles.
Pete