This issue is yet again with the dealer who sold me the car
ADSHEADS Ltd
Manchester Road
Westhoughton
Bolton
After 9 months of owning my lexus, I have finally received a service book, I have been chasing it since the week I bought the car, in that time, the actual salesman who sold me the car has parted company with Adsheads, and more recently the Manager moved on too, so i've been passed from pillar to post to trainee to everybody, and the day I collected the service book, I was informed the previous owner was serving time at hger majesty's pleasure.
I bought the car having been told there was definitely a service history, although I knew adsheads hadn't at that time retrieved it so I would have to wait for it
In the meantime I went to Lexus myself and asked if they knew of the service history, although they couldn't tell me what had been done, they did tell me that it had been serviced by Lexus upto 40k (was 59k when I bought the car) and Adsheads told me they had serviced it at 50k
the book has been filled in saying there was a serviced at 41,433, and 49,611 by lexus solihull, all the writing is the same so I know the book hasn't been sent to any of the Lexus dealers who serviced the car, so Adsheads have either got the details over the phone or completely made them up
I suspect the latter given the discrepancy with the 50k service
If this is the case, can I legally require my money back from Adsheads for the car?
(I have seen another one I want instead, so i'll still be owning an IS)