Andy B

1 hour ago, Heuer said:

The less than useful "check your rear seat" warning. If you open a rear door at the start of your journey it will warn you that you may have left something (child, dog, rabbit, bag etc) behind. You have to open a rear door and check before setting the lock otherwise you get the nagging beeps. This can be disabled but only by the dealer!

If the LBX has the same version of the Lexus Interface (i.e. the multimedia operating system) as my NX then the "rear seat reminder" can be disabled by the owner.

To do this:-

• On the multimedia screen, select the Settings (gear) icon
• Next, select "Vehicle customize"
• Select "Utility"
• Toggle the "Rear seat reminder" option to Off

Apologies in advance if this isn't possible on the LBX.

6 hours ago, bgb said:

Wondering if this is a Spec thing as I can't seem to find the option on my NX450h FSport 2022.  Might it be Takumi only?  If not, can you share a screenshot of what your see?

My NX is the Premium Plus spec. 

Has your car had the recent Forward Camera recall (ZGG47) fix? I believe that is what enabled PDA for me.

I'm happy to share a screenshot of what I see but probably won't be in the car until Monday now. 

On 9/16/2024 at 5:39 PM, Andy B said:

Just had a call out of the blue from my local dealer to arrange a date for me to have the tracker fitted to my NX350h (yes, they called me rather than the reverse 😀).

I didn't think they were offering it to Gen 2:NX owners as I was under the impression that that particular model wasn't prone to the canbus vulnerability. Anyway, not wishing to look a gift horse in the mouth, I have the car booked in for Thursday. 

I realise that the type of tracker being offered has it's limitations but it's better than nothing plus it may help with insurance renewal costs, especially considering that I am currently with Lexus Insurance. 

Just got back from having the tracker fitted to my NX350h. Have received a plastic card with the device's serial number and Tracker contact details plus a "welcome" email from them.

I did ask the question as to why I was offered the tracker bearing in mind that the Gen 2 NX is (supposedly) not prone to the canbus vulnerability and was told that Lexus (or maybe my dealer franchise alone?) were offering this to owners of the most popular models (e.g. RX; NX and some UX) due to the rise in crime against these models in recent years (regardless of the method by which they are stolen).  As an aside, It was mentioned that authorities are seeing a huge rise in incidents of Lexus cars being stolen for parts to be exported to Russia. Since Lexus pulled put of the Russian market to voice it's disapproval to Russia's aggression against Ukraine, it seems that a large "black market" has arisen there for spare parts - obtained by hook or by crook.

Not sure why others on here have had a negative response from their dealers when enquiring about the tracker but maybe it's limited to particular Lexus dealer franchises or possibly location (I assume that London and the South East has been hit hardest by car crime)?

On 9/13/2024 at 10:55 AM, Andy B said:

Just wanted to bump this topic up to see if anyone on here has had definitive proof that this OTA update has been performed on their car.

I've seen no visual indication on mine (although I don't use the remote start / remote climate control functions that the update was designed to fix). As far as I can see under the Software Update part of the Lexus Interface, there is nothing to suggest that it has been done. Also, the (seemingly) associated installation of the Proactive Driving Assist feature that @jmc24x mentioned definitely hasn't happened on my 2022 NX.

Has anyone who uses the remote functions noticed that any previous problems with them have been fixed by the update?

I may have been a bit premature with my earlier post as I now have the Proactive Driving Assist (PDA) feature enabled on my 2022 NX350h. I'm still not sure about the OTA update designed to fix the remote start and climate control functionalities though but I don't use those features anyway.

It's possible that the PDA feature was enabled when I took the car to the dealers for the recent front camera recall work. It was only a few days ago that I noticed I had a fourth "page" when checking the option to view all of the driving assist features via the multimedia screen (icon with the 6 dots). I assumed before that if I had PDA it would appear grouped with the other 8 similar driving assist features but lo and behold it shows on the fourth page all on it's own. So if anyone else on here is looking for it - that's where to look.

With regards to PDA itself, I'm still getting used to it. When approaching the car in front, it does seem to slow the car down a lot sooner than I would normally (either by pressing the brake or simply just taking my foot off the accelerator and "coasting" for a bit). Not sure what the long term effects (if any) of using PDA will have on the longevity of my brakes\discs and overall MPG as it does brake more "aggressively" than I would normally.

9 minutes ago, stepppy said:

Gen 1 is 300h, Gen 2 is 350h, which according to all the blurb is not eligible for the tracker, so I am still confused as to why some Gen 2’s are getting them

As yet I have not heard of any Gen2 attempted thefts so maybe the crim’s know they are protected, unless I have missed that of course 🤔

After (and only after 😀) I have had the tracker installed tomorrow I may ask the question as to why Lexus felt it necessary to install it on my Gen 2. If so, I will report back here. 

5 hours ago, stepppy said:

Had reply back from my dealer and they said my car (2024 350h) is not eligible for the tracker, so at least I know. 

Does seem odd that some 350/450’s are getting them fitted… maybe it’s by production date? Personally I thought all Gen 2’s had the latest safety gear, but maybe not …. 

My 350h was a very early build (December 2021) however I would imagine/hope that it has the new security protocols. 

I must admit that I'm half expecting my dealer to call me before Thursday (or even on the day) and say that there's been a mix-up and unfortunately my car isn't eligible. But until that happens I will keep schtum 😉

Just had a call out of the blue from my local dealer to arrange a date for me to have the tracker fitted to my NX350h (yes, they called me rather than the reverse 😀).

I didn't think they were offering it to Gen 2:NX owners as I was under the impression that that particular model wasn't prone to the canbus vulnerability. Anyway, not wishing to look a gift horse in the mouth, I have the car booked in for Thursday. 

I realise that the type of tracker being offered has it's limitations but it's better than nothing plus it may help with insurance renewal costs, especially considering that I am currently with Lexus Insurance. 

16 minutes ago, ArneT said:

We have a new arrival due this week (a baby not a Lexus!).

On test-fitting the Isofix car seat on the rear leather seats (2016 NX300h Premier) it looked like it could start to stretch or de-form the leather seats.

Does anyone know if / how I should protect the leather from damage? I was thinking about the leather care kit that I bought with vehicle, and possibly a thin blanket, but wondered if the leather is tough enough to not need this?

Thank you in advance,

Arne

 

 

Congratulations on your impending new arrival.

I often have to fit child seats in my NX for the grandkids so I purchased the following seat protector from amazon. It's easy to put on and remove and has done the job for me.

https://www.amazon.co.uk/dp/B08NXS4JG8

Just wanted to bump this topic up to see if anyone on here has had definitive proof that this OTA update has been performed on their car.

I've seen no visual indication on mine (although I don't use the remote start / remote climate control functions that the update was designed to fix). As far as I can see under the Software Update part of the Lexus Interface, there is nothing to suggest that it has been done. Also, the (seemingly) associated installation of the Proactive Driving Assist feature that @jmc24x mentioned definitely hasn't happened on my 2022 NX.

Has anyone who uses the remote functions noticed that any previous problems with them have been fixed by the update?

2 hours ago, ColinBarber said:

I've never paid the extra insurance cover when it was a recall - the dealer gets money from Lexus to cover the cost (and additional money for extra petrol). Any dealer charging you has made a mistake, has a member of staff in need of training or is taking advantage of the situation.

Thanks for the heads-up on that Colin. I will bear that in mind for the future. 

I did challenge the £15 charge when booking my car in but the person I spoke to was adamant that I would have to pay it. 

C'est la vie. 

I have dealt with many different car manufacturer dealerships over the years, ranging from Porsche to Kia and can honestly say that I haven't noticed any real difference in customer service (good or bad) between any of them - and that includes Lexus. My partner and her daughter both own Kias so I have the "pleasure" of taking each one to Kia for their annual service and I can't say that the service or welcome that I get when I take my car to Lexus is any better than what I experience at Kia. Sure, the waiting areas and the coffee is better at my Lexus dealership but the politeness, knowledge and overall dedication to service from the staff I encounter is the same at Kia (at least for me). My Lexus dealer has never let me down or given me shoddy service but I have never come out of the dealership thinking "Wow! What a difference that was compared to other manufacturers".

If Lexus dealerships really do want to stand out from the rest then I think it's the little things that make a difference (and maybe this is what they aspired to in the past, but sadly seem to no longer). For example, I recently had to take my NX to my dealers for a safety recall (so obviously not something that I could decline doing) - with the obvious inconvenience. When I enquired about whether a courtesy car was available I was told there was but I would have to pay a £15 insurance fee. Choosing not to pay this would have resulted in me being liable for a £2,000 insurance excess should the car be involved in an accident whilst in my possession. In light of this, I declined to take the courtesy car and instead chose to walk home after dropping the car off (a 30 minute walk back home and then again to collect it later in the day). I realise that £15 is not a lot of money but it's the principle. Surely for situations such as recalls Lexus could waive this £15 fee. Wouldn't that go some way to "Experience Amazing"? And I can only dream about ever getting a full tank of fuel in situations like this like other owners seem to have received.

19 hours ago, KennyMacD said:

Update : I bought a USB-C adaptor and plugged a regular USB memory stick into it. At first the message on the Lexus said 'not recognised' then eventually did - but only   some of the music on it. I know there are thousands of songs on the memory stick but it only seems to be reading some of them. Very frustrating. Who knew listening to my own music in a brand new car would be so f*$*# difficult!!!!! The car is leased from an English company - anyone know if I took it into my local Lexus dealership they'd help as it could easily be something I'm doing wrong.

Thanks 

Is there a difference in the file type (e.g. MP3; AAC; FLAC) between the songs that do appear and those that don't? Maybe the ones that don't appear are of a file type that the car cannot read. Failing that, personally I doubt that anyone at the dealership will have a clue (unless you're really lucky to ask someone who has more than the basic "car salesman" knowledge).

On 8/16/2024 at 11:46 AM, Malc1 said:

Govt doesn’t need to worry about “ clocking “ or changing the speedo ………. I’m sure it’s all clearly mileage covered observed by some elektrinic wizadry at the  car, captured by Central Govt ……. with newer cars 

Malc 

With all the current (and historic) issues that Lexus owners are experiencing with the Lexus Link+ app not recording multiple journeys, let's hope that the Government commissions Lexus' IT department to capture the miles driven by every car. That way we'd probably be paying only half of what we should be. Far easier than "clocking". 😀

The below article written by Lexus UK may get you closer to the answer:-

https://mag.lexus.co.uk/lexus-apple-carplay-and-android-auto-upgrade/

The article states that "Lexus NX models produced from September 2018 to September 2019" should be upgradable (and beyond September 2019 I would imagine).

This does correlate with my experience as I previously owned a 18 plate NX which was able to be upgraded via a software update. If I recall correctly some cars had to have a number of software upgrades applied before they became eligible for the Android Auto one. 

Can't quite remember exactly now but the AA / Carplay upgrade added an extra option to the car's Infotainment system settings under the "Online applications" section (or something like that) so if you're sitting in a prospective purchase, check the car's settings.

Hope this helps. 

23 hours ago, Jade90 said:

Did you have any joy with this at all? I’ve got similar on my UX 300e

I would suggest trying "303 Aerospace Protectant" spray. Available on amazon and elsewhere. 

I received the letter too so I phoned my local dealer (Lexus Woodford) and the nice lady in the bookings department told me that they are waiting for a special tool to arrive before they can action this particular recall 🤷‍♂️ They will add my details to the list of owners who have called them about the recall and will contact me when this tool is available. This seemed slightly strange to me as I assumed it was a software fix but I didn't labour the point.

I wonder if others on here have had a similar response.

I agree with the above sentiments. I would never pay extra for a higher spec car if that higher spec was primarily centred around a so-called "enhanced" sound system.

I love my music but if I want to listen to it in high-definition I'll do that at home - not on a trip around the M25. The standard sound system in my NX sounds fine to my, admittedly ageing, ears.

20 hours ago, wharfhouse said:

Regards EV speeds, I was the person above who said that the NX 350h would see over 60mph on EV and I certainly stand by that having had a couple on loan. However, that's not pressing the EV button but letting the car do what it wants, mainly when not accelerating and at constant speed / coasting it will definitely enter EV mode for periods of time then.

Having owned my NX350h for 2 and a half years I definitely concur.

I quite often observe the car in EV mode (i.e. automatically initiated by the car itself) when driving at speeds of around 60 mph. Granted it doesn't stay that way for longer than a few minutes, plus the hybrid Battery needs to be at maximum capacity, but it does happen.

When my current run flats need replacing in the future (my car has just over 15K miles on it so hopefully there's still plenty of life in them yet) I will seriously consider switching to non-run flats.

Standard tyres will be slightly cheaper; easier to get hold of; less noisy and will provide a more comfortable ride. The only drawback of course is if I get a puncture and don't have a spare so I'll need to do some research on maybe getting a small spacesaver wheel and storing it securely in the boot space (or maybe just look at getting some of that sealant goo). One other thing to consider would be whether having standard tyres on the car would reduce it's value if \ when I come to part-exchange it at a Lexus dealership (as it is no longer "standard" spec).

I too have the AAWireless dongle and have been very happy with it.

One thing though in relation to Bluetooth - I do need to start Bluetooth on my phone whenever I use the car and wish to have the dongle operational (even though the setting on the car's infotainment system is set for Android Auto rather than Bluetooth). I have found that not doing that beforehand means the dongle will not connect to the headunit for wireless Android Auto. So I'm assuming that this is a requirement for all these models of wireless dongles.

On 7/15/2024 at 7:26 AM, hintonwood said:

I will need two in a few months and at the moment none of the major retailers have any of the 20 inch Bridgestone Run Flats.🤬

Ken, have you tried Asda Tyres? They had the OEM Bridgestones in stock when I had to replace one of my (20") tyres. Granted, this was a while ago but I thought I'd mention it in case Asda wasn't in your thinking when searching. Basically they source and deliver the tyre to a local fitter of your choosing.

2 minutes ago, BonzoSPB said:

I think you'll find that Auto Express didn't encounter any of those issues during their test either.

I'm sure they didn't.

I was just giving my experience for the benefit of reason and balance.

42 minutes ago, Al D-Much said:

WOW!
With all the component shortages, keys, locking nuts etc. The numerous recalls, dodgy door handles especially in cold weather, sensor failures, the rest of the competition must have been complete rubbish in comparison. 

Well, seeing that I haven't personally encountered any of the issues you have listed, I'm inclined to agree with Auto Express.

3 minutes ago, Al D-Much said:

Not on a RHD NX300h it isn't. It's below the drive mode jog dial next to the parking brake.

I was replying to a direct question from a member who, at least at the time, owned a NX350h.

I use "Bouncer's Dress To Impress". It's easy to apply and although it's quite expensive a little goes a long way.

https://www.amazon.co.uk/Bouncers-Dress-Impress-250ml-Handpoured/dp/B01DUREIQ6