I'm sorry to say that I've little faith in main dealers, having had my IS-200 and my IS-300 both with full FLSH having not been serviced as the specified requirements list, I started to opt for the local specialist to me, my IS-250 SE-L has not been to a main dealer from new, only for a recall job, when asked why by Lexus, I stated my two previous cars and the issues, when asked I told them where I go n why I opted for the specialist, they know the garage well, but they never gave any explanation or offered any comfort/reassurance for me to take it to them. Being Ex Lexus mechanics, they know the IS-F too, have a couple on their books. They quoted me £4-500 for the 60k service