Connected Service Problem

Lmmbjt · August 29, 2014

Is anyone out there having the same trouble as me getting there connected service working , my car has already been back to lexus Canterbury once and they had no joy in getting any phone to work on it . All the other blue tooth functions work fine phone , music ect but the google search in the satnav is a no go .

shapiro · September 16, 2014

I've got a 13' GS250 F-Sport and no joy... it connects to the phone, tries to do something for about a minute, and then just says failed....I'll be calling Lexus Leicester shortly to see what the issue is... I'm on o2 if that makes any difference!
Any advice would be great at this end too.

Lmmbjt · September 16, 2014

The latest news on my car is that lexus sent there top tech man down to look at my car and he said it needs a new ecu for the satnav , but I think that the software that is in the gs needs a dun ( dial up network ) phone most modern phones do not have this as it's old school way of connecting . On the is300h it has the ability to connect to a wifi and most modern phones can be set up to broadcast there wifi , ie my nokia has a internet sharing function which is done over a wifi signal .

when you set up your portal account at mylexus.eu there is a phone compatible section and there are only a couple of phone that run the connected services most being blackberry but even then it is the older ones .

Strange when there is a video of the set up , on the lexus site showing them connecting a Iphone ........!

I have spoken to lexus today and the new part will be in for my car next week ,I will let you know how it goes.

With your 250 do you have any other problems ,does your cars auto lock the doors once your moving ?

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shapiro · September 25, 2014

I still can't get it to connect. Regarding other problems, the doors do not auto lock when I move away. Dealer said it isn't possible on this car! If you have any views on getting that feature back that would be great!

Lmmbjt · October 11, 2014

Update , why oh why have lexus put a connected service in the GS that need a old style phone to connect to the Internet , Iphone NO Galaxy NO nokia NO , only old blackberry or htc will allow the car to connect to the Internet , also they have taken away the ability to set the central locking to auto-lock the car once you are moving . And that for a luxury !!!

PLEASE let me know what you all think of that .

Sent from my iPad using Lexus OC

shapiro · December 14, 2014

So good news on the connected service front with android phones that don't support DUN!

There is app that works a treat, download it from the App Store it's called blueDUN. There is a trial version so please try it first before buying the full version. It essentially let's you talk using DUN (dial up network) with your car. I can now google search!!!!