Four Days Old And Needs A New Windscreen!

Rich2508 · July 31, 2013

Just four days after taking delivery of my new CT Luxury Nav, past a lorry this morning on the Motorway and it threw a stone up and cracked my windscreen. Really gutted, hope that no damage gets caused by the fitters tomorrow and all the sensors, aerial etc work properly afterwards.

Chap at Lease Co. call centre asked me "how many miles has the car done?" When I said 500 he had to ask the question again as he thought he had heard me wrong!

Been on the US CT site and new screens seem quite common over there, I know that with a previous Beetle and new Mini that they were plagued with cracked screens due to the upright style of the glass and the fact that it was quite thin.

Anyone else had one replaced?

BTW, 500 miles in and got 55mpg so far, mainly MWay and dual carriageway, previous Astra Diesel used to av 48mpg, I know I am driving a little more carefully but still quite pleased as engine must be still tight.

cadfile · July 31, 2013

Hi Rich afraid I have you beat 400 miles and one cracked screen and my next door neighbour had his cracked after 2000 miles and someone side swiped his car in a supermarket car park and I thought I was unlucky.

matt-c · July 31, 2013

320 is the lowest miles a car's had that I've fitted a screen to, with the lowest amount of miles a present owner has done being around 85!

Shortest screen life (other than a screen cracking during fitting, which doesn't count) is 8 miles - I fitted a screen to an Audi TT, and the owner couldn't come pick the car up before we closed, so since I'd finished my work, and had a fitter standing round doing nothing, I offered to drive the car back to her - she lived 10.2 miles away. We got within a couple miles of her house, pulled in behind a lorry to take the exit, and just as I did, a large stone came up and cracked the screen! I was gutted! We put it on the drive, gave her the bad news, but by this point I'd already called my branch and told them, and even though it wasn't our fault, we offered to replace it free of charge the following week, which we did. She couldn't believe it, but saw the funny/ironic side, and was quite good about it - especially since we were going to replace it for free in seven days!

Rich2508 · July 31, 2013

Thanks guys, don't feel quite as bad now. My wife has just reminded me that we had a courtesy car a few years ago whilst our car was in for repair and we had only done 50 miles in it the time we had it and she had the screen crack and a Smart car we were part exchanging once got cracked on the way to the dealers!

Must be on my 10th screen in 30yrs driving so not so bad. At least Lease Co. picks up the bill.

DanD · August 8, 2013

Some years ago, my father had his new Audi A8 written off, whilst it still had two wheels on the dealer's forecourt. Driver of a lorry lost control as he tried to avoid crashing into another driver who pulled in from the outside lane in front of him... and swerved into my dad who was waiting for a gap in traffic to join the dual carriageway. He'd only just picked the car up!

Rich2508 · August 8, 2013

Some years ago, my father had his new Audi A8 written off, whilst it still had two wheels on the dealer's forecourt. Driver of a lorry lost control as he tried to avoid crashing into another driver who pulled in from the outside lane in front of him... and swerved into my dad who was waiting for a gap in traffic to join the dual carriageway. He'd only just picked the car up!

That's awful, still at least it was written off, how much worse would he have felt if it was just badly damaged but they repaired it.

DanD · August 9, 2013

That;s very true. Mother very pleased: she convinced my dad to get the replacement car in a different colour. It had been such a point of contention that my dad even suggested that she had orchestrated the accident just so that she could get her own back!!! lol

steve2006 · August 9, 2013

Not windscreen related but going back to the 70's I remember seeing a car transporter going down a road with 3 "Radio Rentals" brand new Ford Escort vans on the top deck.

He obviously didn't see the low bridge sign and he managed to lose the lot when trying to go under it.

So 3 brand new vans with I assume zero miles totalled before they even got to the company.