Is200 Stereo Replaced...

[ifraz]

I finally got rid of my stereo. I had the dreaded err3 failure which stopped the CD player from working. I've waited 7 weeks and now I have a fully working brand new stereo (not a reconditioned one) :P . My CD's were stuck in the old player which I hope they will return within the next couple of weeks.

Thanks to Lexus Nottingham and Lexus GB B)

[UltraViolet]

Glad you had a better time than me - my stereo was replaced under warranty as the radio didn't work. The first replacement fitted wasn't tested as as soon as I got in the car I discovers it wouldn't accept any CDs! :duh:

Additionally the dealer had damaged my dash while taking the original one out.

Booked in - another stereo fitted, and dash 'repaired'.

:tsktsk: The repair consisted of the damage being coloured in!

Back again and the dash was refitted (I had massive 'shut lines' that hadn't existed when the car was new - a few short months previous to this) and more colouring in.

I cut my losses before they made it worse.

My first ever brand new car, and I never had it perfect. The dash isn't 'bad' but I see it. The rattle behind the dash when the car is in 2nd, 4th or 6th gear is still there ..... not major things, but disappointing.

I certainly won't ever use that dealer again (incidentally no longer a Lexus dealer anyway)

[ifraz]

Sorry to hear that Sammy. I had a good inspection around the fitment of the new steareo and everything seems to be right. I also looked around for scratches and dents around the dash and couldn't see any.

I can't believe they tried to cover up the damage to your dash by colouring it :tsktsk:

Do they think no one will notice

[UltraViolet]

No way would it not be noticed, the fit was awful - the diagonal lines where the two sections meet at either side were uneven - one was about 1mm gap all the way along, but with a 1 inch strip of plastic scoured. The other was tight at the top (no gap) and about 4mm gap at the outer edge! :duh: A chip out of the dash plastic too.

All on a car that was a few weeks old.

[Rob]

they do in fact paint any damage/scratches on the dash and if done properly is a 100% match.