Cd Player. No Sound Despite 4 Visits To Lexus Dealer !

[lexuspeter]

I am posting this note in case others have had similar problems.

I purchased my 08 IS 250 in May 2010 and despite 4 visits under warranty to the dealer the Mark Levinson CD player loads all 6 CDs correctly and elapsed time displays plus track information but NO SOUND can be heard. Radio sound works fine.

Visit A : Amplifier disconnected and reconnected to boot the system

Visit B : Amplifier replaced

Visit C : CD Player replaced

Visit D : ECU Unit replaced.

Visit E : I am waiting for a date to have the problem sorted out once and for all.

On each occasion the CD sound is working when I get the car back but after a few hours the sound disappears.

I was told by one mechanic that replacement units are reconditioned ones. Another mechanic told me that new units

are used !

I cannot understand how a top of the range audio system can fail or not be easily repairable. I have heard that wiring problems can be difficult to trace. Perhaps I have been extremely unlucky ??

[trustonefox]

I had the same problem from new and it was finally traced to a faulty optical cable connecting the cd player to the amplifier at the back of the car.

[lexuspeter]

I had the same problem from new and it was finally traced to a faulty optical cable connecting the cd player to the amplifier at the back of the car.

Thanks for the information. As the CD player is in the front of the car, and the amplifier is in the back of the car, then presumably the cable is a long one and maybe difficult to get at ?? Do you think this is why my optical cable may not have been changed ? Also was this fault found quickly or did you have components changed as in my case ?