Microsoft Activesync Problem

[R1nG@]

I'm trying to connect my new Becker Sat Nav to my PC with Activesync but its having none of it - doesn't see it at all!

Anyone got any ideas what I can try to make it connect??

Cheers

[norkep]

A few things spring to mind

1 - May need to download the updated/newer version of Activesync, some versions will need not recoginse the USB Device to be syncd

2 - The USB Drivers on your PC maybe outdated/incorrect version to allow the sync to correctly see and configure the USB Device (Service Pack 3 sometimes had this issue)

3 - USB Port or Cable faulty

Being USB, you should be able to charge the Sat Nav from the PC, I'd check this first to see if there's a connection between the PC and the Device, this would then tell you if your looking at hardware or software

You also may have to tell the device that you intend on using a USB Connection and may need to turn on in the settings

[R1nG@]

A few things spring to mind

1 - May need to download the updated/newer version of Activesync, some versions will need not recoginse the USB Device to be syncd

2 - The USB Drivers on your PC maybe outdated/incorrect version to allow the sync to correctly see and configure the USB Device (Service Pack 3 sometimes had this issue)

3 - USB Port or Cable faulty

Being USB, you should be able to charge the Sat Nav from the PC, I'd check this first to see if there's a connection between the PC and the Device, this would then tell you if your looking at hardware or software

You also may have to tell the device that you intend on using a USB Connection and may need to turn on in the settings

Thanks for that mate.

In answer to your advice:

1 - I think I've installed the latest version of Activesync - v4.5

2 - I have SP3 installed. How do check/update the drivers?

3 - Device charges from supplied USB cable. So I'm guessing cable is ok.

I will check if the device has settings for switching on the sync instruction.

Cheers again