Barclays Ibank Security Measure

Tony-Bones · February 19, 2006

I received a warning that one or more attempts have attempted to log on to my account using different IP addresses, and asked if i have attempted to access my account whilst traveling.

1: WIM doe's not have an account

2: I don't travel

If this is a con... why! and where?

As instructed i will contact Barclays Centre tomorrow but it reads weired?

Any thoughts....

Mr Morse · February 19, 2006

It's a scam to get you to log-on to a bogus webisite and reveal your account details and PIN number.

I get about 5 of these a week, mainly in relation to banks with who I don't hold an account! :o

Fidgits · February 19, 2006

yeah, if you recieved it in an email its a scam...

never click a link - always use the banks address directly (or a favorite) and never call a number provided in emails/web - always go through numbers provided by your bank in mailings etc..

Tony-Bones · February 19, 2006

It's a scam to get you to log-on to a bogus webisite and reveal your account details and PIN number.
I get about 5 of these a week, mainly in relation to banks with who I don't hold an account! :o

As dumb as this reads... what should i do now?..... is the villain waiting for me to disclose banking details from my PC..... If i disclose information is it possible this will be viewed and stolen.

Mr Morse · February 19, 2006

It's a scam to get you to log-on to a bogus webisite and reveal your account details and PIN number.

I get about 5 of these a week, mainly in relation to banks with who I don't hold an account! :o

As dumb as this reads... what should i do now?..... is the villain waiting for me to disclose banking details from my PC..... If i disclose information is it possible this will be viewed and stolen.

Just delete the email...or if you want to be a good samaritan forward the mail to the "report fraud" section of the bank concerned. Above all.......DO NOT reply

Kremmen · February 20, 2006

The most recent email scams seem to be Alliance & Leicester & Halifax.

I delete every one without even reading them. If any bank want's to contact you urgently they will phone you.

Even then, don't divulge any personal information - always phone them back on a number you know is genuine or go to the local branch.

There have been recent attempts where a phone call will inform you that someone is making a lot of purchases on your card. They already have your card number and phone number from their investigations.

All they require from you now is your 3 digit security number from the reverse of the card and they are away.

Never ever tell anyone the security number on the reverse of your card over the phone (especially if they phoned you).

Scarlet Pimpernell · February 20, 2006

It's a scam as mentioned above. The bank's/buildo's will write to you if that happens...

I do all my stuff via the web, pay bills, banking etc, but now I use my work access to do it...'cos it's heavily governed.

Sometimes, however, the credit card companies will call you if you've bought something expensive on the Internet (like a washing machine...) to check it's you that's bought it...but even then they won't ask you for any information, but will give you info...best thing is to call them back before you discuss it...via the contact number on the back of the card.

baby_lexus · February 20, 2006

Tony, just one thing. Make sure you have an up to date firewall, and antivirus software installed on your pc.

Tony-Bones · February 20, 2006

Tony, just one thing. Make sure you have an up to date firewall, and antivirus software installed on your pc.

I did...... to be true i checked my PC's spec and it is 'WIN98 early addition Donkey' with a leg missing.

I ran Norton.......took hours, and it found a 'Trojan' this is now 'quarantined'.... suppose that's all i can do?...

Whats bugging me is WIM does not have a bank account?

Scarlet Pimpernell · February 20, 2006

Basically, someones gotten a hold of your email address, probably through someone elses PC/contact list. That PC could be infected...

That someone elses PC or some "anonymous" machine elsewhere is blasting out this scam/spam mailer to everyone on the list it's created...regardless of whether thay have an account or not...

I get loads of 'em, including those trying to sell me Viagra (Believe me I DO NOT NEED it - my tackle is good for any sort of fishing...) Valium and the like...

There's not a lot you can do. It's possible that this infected PC will keep doing this until someone realises, or the culprit server is shut down...

How longs a piece of string...one may ask...that's how long it'll take for it to stop...

(And yes it is twice one end to the middle).

In the meantime just keep deleting them...and don't double click or open anything ending .ZIP or .EXE files...

Do regular scans like you've done, and getthe latest updates everyday from Symantec (Norton).

PS - the machine I'm using is a donkey version of windows with one wooden leg - Windows Millenium!!!!

Rillo · February 21, 2006

Banks will NEVER send you an email asking for your details so just ignore them. Alternatively I find it quite amusing to forward these emails to different recipients such as sending the viagra one to the valium one and the valium one to the bank one..... :)

shorty · February 21, 2006

Easy way to be sure is these (phishing) emails start with Dear Barclays Bank Customer or whatever bank

no bank would do this they would always use your name and never ask for any passwords etc there’s tons of this about just delete it

Ade

Kremmen · February 21, 2006

Tony

You state "what else can I do"

You can never be overprotected.

Suggest :

Adaware
Spybot
Windows Defender

These check slightly different things and will compliment your Norton checking.

BernardTamHK · February 21, 2006

Doc ... dont worry. Its spam....

The fact you received the email and you have no account with that bank doesnt mean anything.

An Email address is just a label, it can be applied to any msg (to or from), you are just a receipient of mass spam where your email was probably picked up by webcrawlers when you post on the internet.

The mail most probably didnt even orginate from the bank anyways.

If you want to be sure, you can look at the email headers or send me a sample of that email, and I'll be able to tell you if its real or not.

Suffice to say, banks do not rely on email to communicate with their customers. FACT. If its important, they will call you or send you snail mail.

Steve · February 21, 2006

i slapped a filter on my email account to ignore the words halifax and so on... dont get those scams anymore.

Tony-Bones · February 21, 2006

This is it.....

Tiss a bit large.....sorry...

the end part intreagues me?

'Thanks for your patience'? Rather then 'Thank You' for your patience.

davepruce · February 21, 2006

If you type the webaddress domain name only (ibank.barclays.co.uk) and open the page (all anonymous at this stage) then go to the security link at top right, that whole page is all about how they will NEVER ask for your details via email!

edit: it also gives details of how to identify scams!!

lelandv · February 21, 2006

Looks like you're using Eudora as your mail client (?).

If you just HOVER your mouse over the link, what shows in the status bar? Many weirdos try to disguise the URL this way, but the actual URL you get directed to is some fake site somewhere. Interestingly, the email actually uses the https: prefix (SSL site), and if the status-bar link on hovering over it contains the same URL, you could go to the URL and verify the SSL certificate (without actually logging into the site) to ensure that it's legit.

I must admit, however, I've never known Barclays to use email to notify anything concerning iBank though... I don't even recall ever entering my email address on the system in the first place.

I still suspect that your email notification is false and also suspect that hovering over the link will reveal a different address to the one in the link.

Leland