Customer Service Poor!

[Kazi]

Blinkin satnav machine, I bought an update disc for my satnav which would effectively make mine into the newer model. Great I thought, £30 well spent, proper post code search and better guidance system.

After 2 hours, Installed the firmware and the new software, tried the full post code search to no avail. By this time im getting ........this morning I thought id try it again and it looks like the thing has decided to pack up on me!!!! Start up screen has frozen on me!!

All I can do is email the frigin support team at Navman!! Im now anxiously waiting for their reply and fix!!!

Why can't they just give me a number to call?!

Rant over!

[Jiberjaber]

Why not have a look over at www.pocketgps.co.uk in their forums.

Alternativly, where did you buy the unit from originaly, some shops offer pretty good aftersales. www.globalpositioningsystems.co.uk arn't too bad :)

Might help if you list which navman you have also :)

http://www.pocketgps.co.uk/modules.php?nam...=viewforum&f=92

http://www.pocketgps.co.uk/modules.php?nam...=viewforum&f=36

Are two navman sections on pocketgps.co.uk where if you have a search you might find an answer.

[ROYT]

There is a reset button mine.........do you have one?

Think you get a fresh reboot.........

[Steve]

thought navman was ok.. i broke a piece off the cigarette lighter on mine and sent them an email... next day they sent a new part out free of charge