Do Not Sell My Personal Information Jump to content


  • Join The Club

    Join the Lexus Owners Club and be part of the Community. It's FREE!

     

Recommended Posts

Posted

For everyone who has to work with THE PUBLIC.......

Customer: "I've been ringing 0700 2300 for two days and can't get through to

enquiries, can you help?".

Operator: "Where did you get that number from, sir?".

Customer: "It was on the door to the Travel Centre".

Operator: "Sir, they are our opening hours".

Samsung Electronics

Caller: "Can you give me the telephone number for jack?"

Operator: "I'm sorry, sir, I don't understand who you are talking about".

Caller: "On page 1, section 5, of the user guide it clearly states that I

need to unplug the fax machine from the AC wall socket and telephone jack

before cleaning. Now, can you give me the number for jack?"

Operator: "I think you mean the telephone point on the wall".

RAC Motoring Services

Caller: "Does your European Breakdown policy cover me when I am travelling

in Australia?"

Operator: Doesn't the product give you a clue?

Caller (enquiring about legal requirements while travelling in France):

"If I register my car in France, do I have to change the steering wheel to

the other side of the car?"

Directory Enquiries

Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".

Operator: "I'm sorry, there's no listing. Is the spelling correct?"

Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell

off".

Then there was the caller who asked for a knitwear company in Woven.

Operator: "Woven? Are you sure?"

Caller: "Yes. That's what it says on the label; Woven in Scotland".

On another occasion, a man making heavy breathing sounds from a phone box

told a worried operator: "I haven't got a pen, so I'm steaming up the window

to write the number on".

Computer Capers

Tech Support: "I need you to right-click on the Open Desktop".

Customer: "OK".

Tech Support: "Did you get a pop-up menu?".

Customer: "No".

Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"

Customer: "No".

Tech Support: "OK, sir. Can you tell me what you have done up until this

point?".

Customer: "Sure. You told me to write 'click' and I wrote 'click'".

Tech Support: "OK. In the bottom left hand side of the screen, can you see

the 'OK' button displayed?"

Customer: "Wow. How can you see my screen from there?"

Caller: "I deleted a file from my PC last week and I have just realised that

I need it. If I turn my system clock back two weeks will I have my file back

again?".

There's always one. This has got to be one of the funniest things in a long

time. I think this guy should have been promoted, not fired. This is a true

story from the Word Perfect Helpline, which was transcribed from a recording

monitoring the customer care department. Needless to say the Help Desk

employee was fired; however, he/she is currently suing the Word Perfect

organization for "Termination without Cause".

Actual dialogue of a former WordPerfect Customer Support employee.

(Now I know why they record these conversations!):

Operator: "Ridge Hall, computer assistance; may I help you?"

Caller: "Yes, well, I'm having trouble with WordPerfect."

Operator: "What sort of trouble??"

Caller: "Well, I was just typing along, and all of a sudden the words went

away."

Operator: "Went away?"

Caller: "They disappeared."

Operator: "Hmm. So what does your screen look like now?"

Caller: "Nothing."

Operator: "Nothing??"

Caller: "It's blank; it won't accept anything when I type."

Operator: "Are you still in WordPerfect, or did you get out??"

Caller: "How do I tell?"

Operator: "Can you see the C: prompt on the screen??"

Caller: "What's a sea-prompt?"

Operator: "Never mind, can you move your cursor around the screen?"

Caller: "There isn't any cursor: I told you, it won't accept anything I

type."

Operator: "Does your monitor have a power indicator??"

Caller: "What's a monitor?"

Operator: "It's the thing with the screen on it that looks like a TV. Does

it have a little light that tells you when it's on??"

Caller: "I don't know."

Operator: "Well, then look on the back of the monitor and find where the

power cord goes into it. Can you see that??"

Caller: "Yes, I think so."

Operator: "Great. Follow the cord to the plug, and tell me if it's plugged

into the wall.

Caller: "Yes, it is."

Operator: "When you were behind the monitor, did you notice that there were

two cables plugged into the back of it, not just one??"

Caller: "No."

Operator: "Well, there are. I need you to look back there again and find the

other cable."

Caller: "Okay, here it is."

Operator: "Follow it for me, and tell me if it's plugged securely into the

back of your computer."

Caller: "I can't reach."

Operator: "Uh huh. Well, can you see if it is??"

Caller: "No."

Operator: "Even if you maybe put your knee on something and lean way over??"

Caller: "Oh, it's not because I don't have the right angle - it's because

it's dark."

Operator: "Dark??"

Caller: "Yes - the office light is off, and the only light I have is coming

in from the window."

Operator: "Well, turn on the office light then."

Caller: "I can't."

Operator: "No? Why not??"

Caller: "Because there's a power failure."

Operator: "A power... A power failure? Aha, Okay, we've got it licked now.

Do you still have the boxes and manuals and packing stuff your computer came

in??"

Caller: "Well, yes, I keep them in the closet."

Operator: "Good. Go get them, and unplug your system and pack it up just

like it was when you got it. Then take it back to the store you bought it

from."

Caller: "Really? Is it that bad?"

Operator: "Yes, I'm afraid it is."

Caller: "Well, all right then, I suppose. What do I tell them??"

Operator: "Tell them you're too f*%king stupid to own a computer

Posted

I deal with people lake that everyday, and oh yes........im tempted!!!!!

Posted

oh.im still laughing 10 mins after i read it

"...Operator: "Good. Go get them, and unplug your system and pack it up just

like it was when you got it. Then take it back to the store you bought it

from."

Caller: "Really? Is it that bad?"

Operator: "Yes, I'm afraid it is."

Caller: "Well, all right then, I suppose. What do I tell them??"

Operator: "Tell them you're too f*%king stupid to own a computer"

Latest Deals

Lexus Official Store for genuine Lexus parts & accessories

Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via eBay links

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now





Lexus Owners Club Powered by Invision Community


eBay Disclosure: As the club is an eBay Partner, the club may earn commision if you make a purchase via the clubs eBay links.

DISCLAIMER: Lexusownersclub.co.uk is an independent Lexus forum for owners of Lexus vehicles. The club is not part of Lexus UK nor affiliated with or endorsed by Lexus UK in any way. The material contained in the forums is submitted by the general public and is NOT endorsed by Lexus Owners Club, ACI LTD, Lexus UK or Toyota Motor Corporation. The official Lexus website can be found at http://www.lexus.co.uk
×
  • Create New...