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Posted

I have booked my UX in  , it has a problem with the passenger side windscreen wiper  . The end overlaps the pillar trim ,so it clicks when in use . You can actually see where it has marked the trim .

It should be 16 in however it is 18  inches in length!

Noticed on previous  MOT it failed on passenger side wiper not working correctly  . Looks like the wrong one has been fitted  .

Only had the car 3 wks so assuming it will be no cost to me .

Thanks Robert 

20241111_141524.jpg

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Posted

Yes , booked in on Wednesday  .

I did  mention l only had the car for 3 wks .

There will be no cost to me !

 

Thanks Robert 

 

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Posted
On 11/11/2024 at 2:16 PM, Booler1949 said:

I have booked my UX in  , it has a problem with the passenger side windscreen wiper  . The end overlaps the pillar trim ,so it clicks when in use . You can actually see where it has marked the trim .

It should be 16 in however it is 18  inches in length!

Noticed on previous  MOT it failed on passenger side wiper not working correctly  . Looks like the wrong one has been fitted  .

Only had the car 3 wks so assuming it will be no cost to me .

Thanks Robert 

20241111_141524.jpg

Lets hope you don’t have anything like the faff I’ve had with my UX.  Any dealer, that you may have bought it from, should sort this out…at no cost to you.  If you bought it from a Lexus dealer, even more so…things like this, along with the issues I’ve had, just go to to prove that pre-sales checks are - to put it bluntly - absolute cr@p…make sure you pull them up on that one😉

Posted

Absolutely right  , the faff on even trying to book it in is annoying  .

Even though l booked it on the phone ,l was sent a E-mail asking me to book the car in again . .

Then they asked me all extras l would like doing ( oil change , oil top up (£15.00) windscreen wiper replacement  etc .

Made me laugh when they said they would do a complimentary health check .(obviously missed the windscreen wiper when it was M.O.T and serviced) 

Only had the car for less than 4 wks .

Currently sitting in the Lexus dealership while they sort it .

 

Robert 

 

 

 

 

Yes , booked in on Wednesday  .

I did  mention l only had the car for 3 wks .

There will be no cost to me !

 

Thanks Robert 

 

Posted

They fitted a shorter windscreen wiper , all good so far .

The young receptionist said 'yes it was a bit to long"..😂😂😂

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