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Posted

We are thinking of getting our first Lexus, a 2017 IS300h with 80k miles.   The Lexus warranty has ended (since last 2-services were non-Lexus).  I've heard it may be possible to re-start the Lexus warranty, at a cost (and then obviously having it serviced at Lexus each year).  Be grateful for advice on whether this is worth the cost/effort?  I know some car brands are getting pretty bad, using all kinds of excuses to get out of warranty claims (colleagues have had problems with bmw and mercedes recently).  Any advice from Lexus owners appreciated on what the warranty is 'actually' like when problems start on older cars.  Thanks  

Posted

If its a 2017 you don't need the extended warranty.

Providing its serviced by a main dealer they provide a standard 12 month warranty, upto the age of the car being 10 years old if I'm not mistaken. The high voltage Battery they cover upto 15 years if an annual hybrid health check is done. (Try searching on the forum) genuine service parts prolongs life of the car & reliability.

It is worth it not only from a resale value but for more for peace of mind should anything go wrong (unlikely) it's covered, the most common items to need replacement are leaking water pumps, sticking brake calipers, Air con switch. These can add up when repair work is required. 

Read the terms & conditions as they don't cover wear and tear items like brake disc and pads, or the 12v Battery. So your not dissapointed. 

  • Like 1
Posted

Service it with Lexus and and the service activated (Relax) warranty kicks in regardless of previous history - no cost other than the service itself. Lasts 12 months / 10k miles (whichever comea first) in line with standard service schedule. Renews with each Lexus service until car is 10 years old or 100k miles (whichever comes first). There is a 10 Year Plus Extended Warranty available afer that which costs around £500 per annum should you be interested at that time. Hybrid Battery can be kept in warranty until 15 years old with unlimited mileage so long as an annual hybrid healthcheck is done every 12 months / 10k miles (whichever comes first) which is free with each Lexus service or about £70 each time if purchased separately. 

I've had a few things done under the extended warranty without any problems including front wheel bearings and a rear caliper. Overall though the car is very reliable - just keep up with the servicing and on top of any general maintenance (my IS 300h is a 2014 reg and has now done 154k miles). 

  • Like 1
Posted

Plus the Lexus service includes the Hybrid Health Check which gives you a 15-year unlimited mileage warranty on the Hybrid Battery.

Posted

many thanks everyone.  That is very reassuring.  It is due a big service so will get that done a Lexus to reactivate the warranty.  I know so marques charge a (high) fee to re-activate a warranty so it is good that Lexus don't do this.  Looking forwards to the experience of having an IS 300h

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