Charging speed slow?

[mctangus]

Hi,

So charged this up a few times at chargeplace scotland 50kw chargers and is it quite slow as its hard to tell. I'm thinking the car is calculating time untill 100% instead of 80% can this be set somewhere. Been here for about 60mins and it's went from 29% to 61%. it's taken 33 minutes to go from 42% to 61% so i'm guessing full charge is what its calculating as saying it would take 2hrs from now. Does it not show in the car the charging speed its getting in kw?

 

Sorry for silly questions got limited internet or and left manual in the house

[Ken R]

Think it should take around 93 minutes to go from 20% to 80%???

[mctangus]

Total was 1 hr 16 for 29.38 kwh. Pretty slow. Will try the new SSE chargers at the other end tomorrow see if they are any faster as it's no doubt the chargepoint Scotland site being crap.

 

Edit: Gave customer service at chargeplace Scotland a call. Really quite helpful and seeing as I was the only nutter charging on a Saturday morning before 8 he found the session and was did note the charger was all over the place with consistency issues and the one next to it is faulty as well so they are going to send an engineer. Quite helpful i will say 🙂

[mctangus]

So tried a few other 50kw chargers before car was in today for the boot issue at the dealer. 
 

highest charge attained just over 23kw so pretty slow and that was on a 100kw chademo charger. Got the guy in a car next to me to try the charger and he got over 75kw albeit via ccs2. 
 

The technician advised the car or bms doesn’t seem to log any charging session information that they can see. Seems a bit strange to me. I asked how would they diagnose a dc side charging issue if they only have ac chargers on site. They said they will book a few days for when it’s back in If still charging slowly then we will go for a charge at local one and see what it’s doing. Just seems a bit crazy the car doesn’t do live logging for techs with a laptop if they leave the premises.