Home at Last….with the Correct UX

[Pauly C]

Well, it’s been a long time a-coming…..3 months to be exact.  After 5 return trips of at least 4 hrs per round trip to my ‘local’ Lexus dealer, I think I’ve finally got the car I thought I bought in the first place.  It’s had 1 new rear view drivers door mirror, 2 new front tyres and 2 new driveshafts.  Hate to think what that lot would’ve cost me had I paid for it all at a main Lexus dealer....£2.5K?? Of course, I shouldn’t have had to make any such return trips since picking the car up🤔🤔 The UX now feels ‘tight’, with a bit of go to match, no juddering, and….wait for it….a full tank of fuel and a new tracker fitted😉😉🙂🙂🙂 If I have one little bugbear…and I’ve had this every single time I’ve collected my car(s) from a garage….why can’t I have my car(s) returned with the same settings (seat/display/mirrors/radio station….you name it) 🙄

[PCM]

Hurrah! 

[Pauly C]

4 minutes ago, PCM said:

Hurrah! 

Indeed Piers😆.....the ride is still 'fidgety' but that's a Lexus thing...and I'm getting used to it....

[cruisermark]

3 hours ago, Pauly C said:

Well, it’s been a long time a-coming…..3 months to be exact.  After 5 return trips of at least 4 hrs per round trip to my ‘local’ Lexus dealer, I think I’ve finally got the car I thought I bought in the first place.  It’s had 1 new rear view drivers door mirror, 2 new front tyres and 2 new driveshafts.  Hate to think what that lot would’ve cost me had I paid for it all at a main Lexus dealer....£2.5K?? Of course, I shouldn’t have had to make any such return trips since picking the car up🤔🤔 The UX now feels ‘tight’, with a bit of go to match, no juddering, and….wait for it….a full tank of fuel and a new tracker fitted😉😉🙂🙂🙂 If I have one little bugbear…and I’ve had this every single time I’ve collected my car(s) from a garage….why can’t I have my car(s) returned with the same settings (seat/display/mirrors/radio station….you name it) 🙄

Enjoy your car ! that sounds like a long wait

Whats the back story here?

[Pauly C]

9 minutes ago, cruisermark said:

Enjoy your car ! that sounds like a long wait

Whats the back story here?

Take a look in the UX forum Mark...it's well publicised, and a long story...how I kept my patience I don't know...I could have rejected it..but gave the dealer the benefit of the doubt...bloke buys a Lexus from a main dealer....all is not right with it from the start....bloke contacts the dealer....dealer's left hand does not know what the dealer's right hand is doing....bloke is inconvenienced by having to make an excessive number of return trips at at least 4 hours a time....bloke finally gets the car he should have had 3 months later...'nuff said🤔😉😉

 

[Lexusjim]

4 hours ago, Pauly C said:

why can’t I have my car(s) returned with the same settings (seat/display/mirrors/radio station….you name it) 🙄

I think those setting are lost if the 12v Battery is disconnected....

[dutchie01]

11 minutes ago, Lexusjim said:

I think those setting are lost if the 12v battery is disconnected....

I think those settings are lost when the mechanic wants to hear his favourite station and then takes a testdrive changing seat mirror and what else and never ever returns them to the original position?