Tailgate won’t open and lift

[Colin e]

Only recently purchased this 21 plate ux 250 the tailgate was opening properly now it won’t open with remote or kick plate or button inside am I doing something wrong or have I pushed a button I shouldn’t have 

[NemesisUK]

Have you checked the settings recently, maybe you have inadvertently disabled the function?

[Colin e]

Went into these settings both say on and volume at 3 tried switching on and off and trying the tailgate buttons it makes a beep  but does nothing 

[steve2006]

Hello Colin and welcome to the LOC.

You say this was a recent purchase, was it from a dealer or private seller?
If the former contact the dealer and ask them to take a look at it under your Consumer Rights.

[NemesisUK]

1 hour ago, Colin e said:

Went into these settings both say on and volume at 3 tried switching on and off and trying the tailgate buttons it makes a beep  but does nothing 

Make sure you are pressing the release button for a good second. I was having intermittent issues only to find out I pressing long enough. Doesn't help with the kick release but just make sure you step back after the kick, otherwise the door won't open.

[Colin e]

Have tried pushing button on remote and inside it beeps but does not open .also it is booked into dealer for repairs but just wondering if I had done or was doing something wrong y

[steve2006]

It sounds like your doing everything correctly so let the dealer sort it. Please let us know how it turns out.

[Colin e]

Taking it in on Tuesday will let you know