Tailgate won’t open and lift

[Colin e]

Only recently purchased this 21 plate ux 250 the tailgate was opening properly now it won’t open with remote or kick plate or button inside am I doing something wrong or have I pushed a button I shouldn’t have 

[NemesisUK]

Have you checked the settings recently, maybe you have inadvertently disabled the function?

[Colin e]

Went into these settings both say on and volume at 3 tried switching on and off and trying the tailgate buttons it makes a beep  but does nothing 

[steve2006]

Hello Colin and welcome to the LOC.

You say this was a recent purchase, was it from a dealer or private seller?
If the former contact the dealer and ask them to take a look at it under your Consumer Rights.