iPhone (14Pro) no response to ‘Hey Siri’ with LBX

[Ed659]

okay, any LBX owners had this this, 'Hey Lexus' works and responds fine, use my apple Iphone 14 out of the car, 'Hey Siri' fine..   but put the Iphone, correctly paired with the LBX..   no response !   tried to disconnect and reconnect the phone, still the same?
Use the infotainment phone menu to select 'ask Siri' that works but will not respond to a voice request..   

Any one know of a setting that's got to have been overlooked?

[Tel]

Choose the Blue 2nd. Screen Option on the right-hand side when you start-up.

Tel

[Ed659]

Hi Tel,

Thanks for the tip, I’m not sure what you mean when you say blue 2nd screen option on the RH side, but I’m going to have a look at that.

regards

Ed 

[Shufman]

Hi Eddie,

 

no, I don’t think you’ve missed a setting. My “Hey Siri” didn’t work yesterday but then did this morning but not again tonight. … who knows? Hold the speak button on the steering wheel controls down and it’ll activate 

[miop400]

Is the Iphone running the new ios18?

ios18 is not automatically switching off Bluetooth when connected to carplay. This should happen otherwise interferes with phone calls,siri and music quality. Major problem across multiple car brands at the moment.

Suggested fix: Remove carplay 'Lexus' link from phone and reconnect. If doesn't work will need to switch Bluetooth manually off when enter car until ios 18 updates.

[Ed659]

23 minutes ago, Shufman said:

Hi Eddie,

 

no, I don’t think you’ve missed a setting. My “Hey Siri” didn’t work yesterday but then did this morning but not again tonight. … who knows? Hold the speak button on the steering wheel controls down and it’ll activate 

Thank you Ian,

I was in the dealership yesterday having a defective Battery replaced (Car is only 4 months old!), I asked about the Iphone issue, they had three technicians looking at the problem and they couldn’t offer a fix! Apart from an Iphone user tech  disconnecting the Iphone and reconnecting, and it worked ‘ once’ 

An interesting answer from miop400 referencing ios18..     

Thanks again

Eddie

[Ed659]

11 minutes ago, miop400 said:

Is the iphone running the new ios18?

ios18 is not automatically switching off bluetooth when connected to carplay. This should happen otherwise interferes with phone calls,siri and music quality. Major problem across multiple car brands at the moment.

Suggested fix: Remove carplay 'Lexus' link from phone and reconnect. If doesn't work will need to switch bluetooth manually off when enter car until ios 18 updates.

Thank you for your message miop400, very much appreciated and in fact would make absolute sense.

The Lexus techs didn’t have an answer when I was the dealership for a Battery problem yesterday.

The only thing I would say is that I had an LBX courtesy car for 2 days while my LBX was waiting for a replacement Battery to be fitted, the LBX base model I took out worked with my Iphone so a little confusing.

Thanks for your response and I’ll wait for a Iphone update then try again.

regards

 

Eddie

[miop400]

Frustratingly it is an intermittent problem. 
 

Reported on Lexus NX and UX forums and BMW, VW. 

[Tel]

Ensure you select the Option, Multimedia & Voice on the second screen, when you start.

Tel