New Lexus Car insurance Quandry

[NemesisUK]

10 minutes ago, First_Lexus said:

I’ve had three new Lexus from Swindon and they’ve done the same every time. Great service making the whole process simple and pain free.

Ditto regarding Lexus Swindon. Two new cars and one secondhand, they did everything without needing to be prompted. Great service every time. Just to add the same level of service extends to routine services and the occasional hiccup (Satnav died on the RC as did the tailgate on the RX)

[Electron]

2 minutes ago, NemesisUK said:

Ditto regarding Lexus Swindon. Two new cars and one secondhand, they did everything without needing to be prompted. Great service every time. Just to add the same level of service extends to routine services and the occasional hiccup (Satnav died on the RC as did the tailgate on the RX)

Out of interest is the Dealership at Swindon part of a larger Group or is it an independent Lexus Dealership?

Dave

[NemesisUK]

19 minutes ago, Electron said:

Out of interest is the Dealership at Swindon part of a larger Group or is it an independent Lexus Dealership?

Dave

Part of Fish Brothers, a multi-franchise dealer group with all dealerships based in Swindon. They offer Dacia, Honda, Kia, Lexus, Nissan, Peugeot, Renault, SEAT, Skoda, Toyota and VW Commercial vehicles.

But as Ed notes above the level of service isn't the same cross the marques. I've not personally used the others but compared with the likes of Mercedes, Audi and VW, Lexus Swindon are on a different level. Incredible attention to detail and as a customer I always feel valued and important. 

[Electron]

Thanks once again to everyone, well if all goes to plan, I am hoping to get my car tomorrow and will have a face to face with my Sales rep, who to be honest has tried very hard on all fronts.  I will see if I can find out any more info before replying.

I do find face to face discussions can be more informative than emails/phone calls.

Dave

[GMB]

1 hour ago, Electron said:

I do find face to face discussions can be more informative than emails/phone calls.

That's good, you get the opportunity to look him in the eye, shake his hand or smack him on the nose.  Win Win.

[as13]

On 10/6/2024 at 5:23 PM, Hayzee said:

Every Lexus and Toyota I've bought new, the dealership provided the registration before collection.

I had the same they provided me with a selection of reg numbers