New Lexus Car insurance Quandry

[Electron]

I am in the process of  buying a brand new Lexus from a Lexus dealership.

I have come across a problem with Insurance that I have never had before and was wondering if others on this forum have experienced  it too.

The car is at the dealership undergoing PDI etc etc.

It hopefully will be ready to pick up this coming week.

My hassle is that the dealership want me to supply insurance details before pickup but they do not register/tax the car until I supply that.

I can't find any Insurance company who will allow a policy to be taken out without the Registration number on DVLA website!

All other manufacturers who have supplied a car have allowed complimentary 1 day/7day insurance to sort this potential problem, NOT Lexus they say.

Thoughts please.

Dave

[GMB]

Strange and irritating isn't it? But they are the mighty Lexus and we are just humble punters who don't know what a spark plug is nowadays. I hope the insurance isn't too shocking either. I think all insurance companies would refuse to insure a "car" without knowing its true identity anyway.

[Electron]

Thanks Gray those were my exact thoughts.

In theory you could have 2 identical cars on your drive so no company in their right mind would insure either without knowing which one was the liability.

Very catch 22 to me.

Dave

[RONNIE W HODGEKINSON]

54 minutes ago, Electron said:

I am in the process of  buying a brand new Lexus from a Lexus dealership.

I have come across a problem with Insurance that I have never had before and was wondering if others on this forum have experienced  it too.

The car is at the dealership undergoing PDI etc etc.

It hopefully will be ready to pick up this coming week.

My hassle is that the dealership want me to supply insurance details before pickup but they do not register/tax the car until I supply that.

I can't find any Insurance company who will allow a policy to be taken out without the Registration number on DVLA website!

All other manufacturers who have supplied a car have allowed complimentary 1 day/7day insurance to sort this potential problem, NOT Lexus they say.

Thoughts please.

Dave

Dave All dealerships offer a Temporary insurance to get you over the first few days Should you require cover for whatever reason.. ask the Dealer for this service...

[Fusspot]

@Dave - you don't say who your local Lexus dealer is.

When I bought my NX350H last year from the local Lexus dealer Inchcape (soon to be Group 1), they offered me drive home insurance as well as registering the vehicle before collection.

Can you not challenge them to provide this sort of basic courtesy for a new purchase?

 

[Electron]

Hello Ron, any car my wife or I have bought from different manufacturers, new in the past, have offered this service but my local Lexus dealer says they no longer do it.

Hello Pete as you and Ron have suggested I will indeed chase my dealer this week.  I have not named the dealership yet just in case I have misinterpreted what I was told.

Thanks again for your comments

Dave

 

[ColinBarber]

Some insurance companies allow you register the vehicle against the VIN and you then update them with the registration number once allocated (Direct Line certainly used to).

 

I thought the whole we must see your insurance certificate before we tax it wasn't a thing anymore - they certainly don't need it do their registration and first year tax 😞 

[Hayzee]

Every Lexus and Toyota I've bought new, the dealership provided the registration before collection.

[Electron]

18 minutes ago, ColinBarber said:

Some insurance companies allow you register the vehicle against the VIN and you then update them with the registration number once allocated (Direct Line certainly used to).

I thought the whole we must see your insurance certificate before we tax it wasn't a thing anymore - they certainly don't need it do their registration and first year tax 😞 

Thanks Colin, I did look at Direct Line and associate Churchill they could not even find the Lexus Model I am trying to insure on their system!

They have NX 450h+ Sport and NX 450H+ Takumi but they don't recognise the NX 450H+ F Sport Takumi variant!  I spent 30 minutes on phone trying to sort it with them!

Dave

 

[Goodplan53]

Hello Dave,

I bought my brand new NX from Lexus Swindon earlier this year, and they arranged everything, including transfer of private plates from the trade in car to the new one. I had informed them previously that I did not need the complimentary two day drive away insurance. 
 

When the car was ready to be collected I contacted my insurer and set up my own insurance for the new car.  
 

I would email and question them why they won’t provide you with the same level of service as other main dealers. Maybe also cc Lexus UK Customer Relations.  

[Electron]

18 minutes ago, Hayzee said:

Every Lexus and Toyota I've bought new, the dealership provided the registration before collection.

Colin, what is even more embarrassing is that I know what the registration is as it is a personal plate but as the DVLA records don't show it as the dealer has not registered it with DVLA without insurance the insurance companies won't play!

I think the sensible way forward is the chase the dealer Again.  I was hoping someone with a recent new buy could say if they they had a similar problem.

Dave

[Electron]

1 minute ago, Goodplan53 said:

Hello Dave,

I bought my brand new NX from Lexus Swindon earlier this year, and they arranged everything, including transfer of private plates from the trade in car to the new one. I had informed them previously that I did not need the complimentary two day drive away insurance. 
 

When the car was ready to be collected I contacted my insurer and set up my own insurance for the new car.  
 

I would email and question them why they won’t provide you with the same level of service as other main dealers. Maybe also cc Lexus UK Customer Relations.  

Interesting Tim, so Lexus Swindon had the offer available!

My dealer is a Main Lexus Dealer so having heard that you had that service, it gives me some ammo to fire back at them.

Dave

[rayaans]

Just tell them youre happy to cancel the sale and they'll register it.

There's no reason it shouldn't be registered first and then you can collect it after the insurance is sorted

[Electron]

11 minutes ago, rayaans said:

Just tell them youre happy to cancel the sale and they'll register it.

There's no reason it shouldn't be registered first and then you can collect it after the insurance is sorted

Thank you I feel a bit happier after all the comments.

Dave