Lbx Recall - Software Issue

[guinchy]

Has anyone more details of the software problem resulting in us getting a call to arrange to take our LBX in please? The phone call I got was on a crackly line and couldn't quite make out what the girl was saying. Thanks

[Tel]

Zero Issues on Facebook too?

Spoof?

Tel

[Tel]

Software Recall on NX currently ,

Tel

[guinchy]

1 hour ago, Tel said:

Zero Issues on Facebook too?

Spoof?

Tel

Don't think so Tel. I have had a confirmation text about having a replacement car while the work is done and also a confirmation email from Stoneacre. I'll make a phone call today and report back. Thanks for your reply.

[EEH]

I have read a few things posted on Facebook with varying info with Lexus having to do a software update on parking brake system?  So not sure if this is what the call was about. Either way best to check with your VIN number on Lexus website to see if there is a recall against your car or check with your dealer. 

[guinchy]

2 hours ago, EEH said:

I have read a few things posted on Facebook with varying info with Lexus having to do a software update on parking brake system?  So not sure if this is what the call was about. Either way best to check with your VIN number on Lexus website to see if there is a recall against your car or check with your dealer. 

Thanks for writing. You are correct, my recall is about the parking brake system after all. After Tel's reply earlier I did check the recall check on the website and my car came up as needing a recall. However, after trying again just now to copy the text on the forum for others to read, the following message comes up:

"Sorry, there is an issue with the data we have available on this vehicle. Please contact your local dealer who will be able to assist further.'

I'll see what happens.

[Tel]

Car booked -in for Parking Brake Issue.

Mid September .

Want it all day, so I believe it is not solely confined to Software.

Tel

[Tel]

Does anyone know what the Issue actually is ?

Tel

[Tel]

Has anyone had their Recall completed & was more info available once fixed ?

Tel

[guinchy]

6 hours ago, Tel said:

Has anyone had their Recall completed & was more info available once fixed ?

Tel

I've just returned from having mine done. Wasn't told anything nor was any paperwork handed over, I should have asked in retrospect but needed to get back home quickly. The dealership was very busy indeed so I'm guessing a few cars were getting done. They had the car for 3 hours and surprisingly topped the tank up for me. Not a helpful reply from me I guess.

[Tel]

Thanks   Much shorter repair time than

forecast.

Tel

 

[Tel]

Had the Software Update done yesterday on the Braking System that took c. 90mins.

Loan car was the Top Spec 2024 UXe & was offered a full clean which I declined.

My car was connected to an external Battery whilst the update took place.

Tel

[kevinc23]

Just received a letter today about the handbrake software update. It states the issue is to do with reversing a trailer/ caravan whereby the P brake could deploy. 

My driveway is on a slope and the car was in P mode and also in ev mode. As I was opening my garage door, the engine came on and it rolled about 2 inches towards me then stopped. I didn't expect that, so maybe the software update is a good thing.

[Aelod]

Received my letter today, too. 

[Briar]

20 hours ago, kevinc23 said:

My driveway is on a slope and the car was in P mode and also in ev mode. As I was opening my garage door, the engine came on and it rolled about 2 inches towards me then stopped. I didn't expect that, so maybe the software update is a good thing.

This would happen (on any automatic car) if you left the car in Park without applying the parking brake.

[kevinc23]

Has anyone noticed any difference with the car after the software update?

A couple of times I've tried to reverse into a friend's drive and trailing shrubs have caused the parking support brake to apply automatically. Very dangerous as it's a busy road with the front part of the car still on it.

Getting the update next week and will be good to check if this maneuver is any different.

[Tel]

Noticed nothing.

Tel

[Tel]

The Post above is wrong----a few settings are turned -off.

Tel

[Dells]

21 hours ago, Tel said:

The Post above is wrong----a few settings are turned -off.

Tel

Please elaborate as to what is turned off.

[Tel]

Auto Unlock in Park & Auto Time are examples 

Tel

[Aelod]

That may not have been the dealer software update. I got in the car yesterday to find auto time was off, together with the auto dipping mirrors when reversing. I didn’t notice if the Auto Unlock on park was cancelled, I’d better check that today. 

[Tel]

No---all of my tailored controls were working as intended from Day 1

Tel