Lexus lnsurance

[Callynred]

Anyone had any issues with lexus insurance. I was involved in an incident last friday 24th (not my fault) since then nothing has happened, despite numerous calls. A replacement car is still pending (they cant get a hold of the 3rd parties insurance company) they have contacted me twice wish id taken up their offer to claim thru them! 
 

all Lexus were interested in was finding a way to invalidate my claim. Accused me of advising damage to a part of the car that wasn’t mentioned and told me because I was driving home from work I should have business insurance, all whilst telling me Im a valued customer. 
 

[fourbanks]

Standard insurance provided by individuals who, in actuality, are rather nasty people and very negative who probably couldn't function in any other field of work

[Spock66]

Unfortunately an insurance policy is just a piece of paper until you need to make a claim, then you find out if the policy is any good.

My personal experience is LV were very good, Direct Line a nightmare.

[Boomer54]

45 minutes ago, Spock66 said:

Unfortunately an insurance policy is just a piece of paper until you need to make a claim, then you find out if the policy is any good.

My personal experience is LV were very good, Direct Line a nightmare.

Interesting, because paper money is almost the same. All it says is "I promise to pay the bearer". Note the word "promise". I might argue that an insurance policy is perhaps a stronger form of contract than the paper in your wallet.

[Navnan2]

Another vote for LV and also Ageas.

[Don C]

Only ever had one claim when my car got stolen and they were absolutely fantastic.  They couldn’t have made it easier.