Rotational noise - Steering wheel NX300h

andrew-amazing · April 14

Hello guys!

I noticed the steering wheel produces a strange noise while I rotate it, is it normal / common on this model or also generally speaking for Lexus&Toyotas?

See video attached !

Or maybe there is something going wrong here?

Let me know your opinion, thanks!

Ken R · April 15

Is that not just the sound of the tyres turning whilst the car is stationary and transmitted through the steering? Do you notice the same when the car is in motion?

andrew-amazing · April 15

3 hours ago, Ken R said:

Is that not just the sound of the tyres turning whilst the car is stationary and transmitted through the steering? Do you notice the same when the car is in motion?

Hi Ken!

I cannot hear the noise while I’m driving, as with the wind and engine sound it’s a bit tricky.

That’s why I’d like to get your feedbacks as you can see if the you have the same noise at stop.

Let me know, thanks!

Al D-Much · April 15

Sounds like one of your CV joints is on the way out.

front wheel drive, you are likely hearing a failing half shaft on on side of the car or the other. The creaking and clicking comes from the worn out components of one or the other CV joints on the half shaft which connects the transaxle to the front wheels

andrew-amazing · April 15

6 minutes ago, Al D-Much said:

Sounds like one of your CV joints is on the way out.

front wheel drive, you are likely hearing a failing half shaft on on side of the car or the other. The creaking and clicking comes from the worn out components of one or the other CV joints on the half shaft which connects the transaxle to the front wheels

Hi!

That’s an interesting feedback, do you know if it can be solved under Lexus warranty?

Al D-Much · April 15

3 hours ago, andrew-amazing said:

Hi!

That’s an interesting feedback, do you know if it can be solved under Lexus warranty?

I wouldn't know, best ask Lexus.
But, I doubt it, as they are a wear & tear part on a 6 year old car, also depends on mileage.

andrew-amazing · April 15

5 hours ago, Al D-Much said:

I wouldn't know, best ask Lexus.
But, I doubt it, as they are a wear & tear part on a 6 year old car, also depends on mileage.

Is it something that fails commonly after many years?

Notamech · April 15

10 hours ago, andrew-amazing said:

Hi!

That’s an interesting feedback, do you know if it can be solved under Lexus warranty?

I think it should be. Its very unusual for Toyota axles to fail like this. Maybe open the window turn the wheel completely to one side and drive the car slowly on full lock if it clicks and pops then ita most likely your axle has failed.

andrew-amazing · April 16

It seems like the noise comes from the steering wheel and not from the tyres or suspension, I don’t hear any sound when turning at full lock. If I rotate it quicker I feel it louder, if rotated slowly I can barely hear it

4 hours ago, Notamech said:

I think it should be. Its very unusual for Toyota axles to fail like this. Maybe open the window turn the wheel completely to one side and drive the car slowly on full lock if it clicks and pops then ita most likely your axle has failed.

RONNIE W HODGEKINSON · April 16

20 hours ago, Ken R said:

Is that not just the sound of the tyres turning whilst the car is stationary and transmitted through the steering? Do you notice the same when the car is in motion?

Very Much Sounds like a Worn CV Joint To Me Ken.. Pretty unusual problem Though..My Best Opinion.!!!

Notamech · April 16

6 hours ago, andrew-amazing said:

It seems like the noise comes from the steering wheel and not from the tyres or suspension, I don’t hear any sound when turning at full lock. If I rotate it quicker I feel it louder, if rotated slowly I can barely hear it

Steering wheels dont make that sound normally. Maybe check to see if something is fouling between the steering and dash i.e change the position of the steering wheel if its that you should not hear the sound after changing the position. Else its better to get the dealer to investigate. From what i understand even though you might want to claim warranty they charge an hour or so of labour to diagnose the fault and if there is no fault you have to pay else if there is a fault and you're covered then they sort it out with the warranty without you having to pay

NemesisUK · April 16

My RX450h has started making a similar sound, just the last couple of days. Only noticeable at slow speed, manoeuvring onto the driveway, parking etc..

My initial thoughts are a dry rubber bush or gaiter. I know the Merc I had sometimes suffered from this and it was the sound insulating bushing as the steering column passes through the bulkhead.

The car is due a service soon and I'll get the dealer to sort it as it's not that irritating and I'm sure they have come across it many times before and will know exactly what to apply and where.

andrew-amazing · April 16

I tried to change the steering wheel position but the sound is still there.

It’s like there is something clacking behind the steering wheel, doesn’t seem from the wheels or suspensions

Notamech · April 16

1 hour ago, andrew-amazing said:

I tried to change the steering wheel position but the sound is still there.

It’s like there is something clacking behind the steering wheel, doesn’t seem from the wheels or suspensions

Honestly given its a lexus i feel like the odds of it being something simple are quite high. As someone above suggested it could just be the steering shaft or components on or around the shaft rubbing against something. But on the flip side it could be anything from CV joints to steering or suspension components failing too. I would recommend getting it investigated as whatever it is its definitely not normal.

Srishail Kumar · May 7

@andrew-amazing Did you manage to get this issue resolved? I have a similar sound coming from my 2020 UX 250h

andrew-amazing · May 11

On 5/7/2024 at 3:22 PM, Srishail Kumar said:

@andrew-amazing Did you manage to get this issue resolved? I have a similar sound coming from my 2020 UX 250h

Hi ! I'm gonna send the car to the dealership to solve the issue, keep me posted in case you solve it

andrew-amazing · June 26

On 5/7/2024 at 3:22 PM, Srishail Kumar said:

@andrew-amazing Did you manage to get this issue resolved? I have a similar sound coming from my 2020 UX 250h

Hi mate, I sent the car to the dealership and they solved the problem by replacing the steering wheel direction column