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Posted

When I originally ordered my UX in February 2022 I specified a tow bar + electrics for my bike carrier. When the car came in November 2022 guess what! no tow bar, dealership rang me before I picked up the car & said they would order in for fitting. Now I've had an email from salesperson  as follows ;- "The tow bar is causing me lots of problems as Lexus have now removed all the part codes and Lexus have basically said due to constant part delays, they have removed all options.The main part of your tow bar is on back order and I have raised a case to make sure they are actually planning on fulfilling the order."

Is there anyone out there with any info. on whether a tow bar + electrics are available anywhere or even possible anymore? Anyone in a similar situation? I'm at the point of giving up on this. Putting bike on a roof rack is not an option & tailgate mounted carriers are not an option either. As a vertically challenged weakling not in the first flush of youth of the female gender I have to stand on a stool to wash the roof of the car! So getting a roof box and shoving the bike in the boot is perhaps not an option either. Then I've thought about getting a fold up bike but I would want one that rides similar to my hybrid Specialized.

Obviously the price of fitting the tow bar+electrics was part of the purchase price so if I do give up on ever getting it fitted I will need to negotiate refund or extras. I'm wondering whether that would be a world of grief.

 

  • 4 weeks later...
Posted

Eventually Lexus UK have replied to dealer to say that due to ongoing part delays they are no longer supplying towbars for the UX. Dealership are arranging for a refund to be made (hopefully that won't take so long to organise!).

So has anyone out there used an 3rd party to fit a detachable towbar / any recommendations.

I'm beginning to think no one that drives a Lexus rides a bike, perhaps not the image Lexus wants. But then I've noticed that pictures of various makes of SUV on manufacturers websites no longer feature anyone with a bike. Maybe a reflection of the widening divide between different road users. 

 

 

 

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  • 1 month later...
Posted

Hi I had the same problem bought one +electrics Lexus specific and had it fitted 

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DISCLAIMER: Lexusownersclub.co.uk is an independent Lexus forum for owners of Lexus vehicles. The club is not part of Lexus UK nor affiliated with or endorsed by Lexus UK in any way. The material contained in the forums is submitted by the general public and is NOT endorsed by Lexus Owners Club, ACI LTD, Lexus UK or Toyota Motor Corporation. The official Lexus website can be found at http://www.lexus.co.uk
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