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How they handover a Lexus NX in Japan…


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I had very good service from Lexus South Woodford. I took my car in for a service and they offered me a coffee, which I had. I said it would be great if they gave a bacon sandwich so I turned up a year later and they had gone out and got me a bacon butty. Now that’s service. 

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13 hours ago, WhiteHart said:

so I turned up a year later and they had gone out and got me a bacon butty. Now that’s service. 

It certainly is, Kevin.

So far I have nothing but praise for Lexus Milton Keynes.  A couple of years ago I filled in the regular, after-service questionnaire with my usual complimentary responses and the last question was on the lines of:

“As a valued customer, is there anything else we can offer you to improve our service?”

I replied:  “Lunch”.

Still waiting!  Hmm….South Woodford, you say?

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On 4/10/2023 at 10:16 AM, steve2006 said:

I wonder if you receive the same respect and gifts when your car arrives here? 😀
 

 

A very impressive demonstration.

But to be fair, the signs did clearly say:

“Private Parking.  CEO only.”

Some people just won’t be told…

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