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Posted

Hi,

I'm about to close a deal on buying a 2018 Lexus with a Lexus dealer, it comes with the usual 10 year warranty and all that but if I have an issue within 6 months what are my rights?

the dealer is telling me i can take my car to any lexus dealer and get it fixed, what kind of cost am i looking at? parts? labour? or both?

apologies if this is all in an FAQ

Posted
7 minutes ago, semiloose said:

Hi,

I'm about to close a deal on buying a 2018 Lexus with a Lexus dealer, it comes with the usual 10 year warranty and all that but if I have an issue within 6 months what are my rights?

the dealer is telling me i can take my car to any lexus dealer and get it fixed, what kind of cost am i looking at? parts? labour? or both?

apologies if this is all in an FAQ

I take it that this is not a Lexus Dealer!

The 10 year warranty is linked and dependant upon the servicing having been carried out at a Lexus Dealer. Can the dealer provide proof of a current one year Relax warranty, provided by a Lexus Dealer who carried out the relevant Lexus service? 

The ten year warranty is issued year by year, based upon a Lexus service being carried out by a Lexus dealer.

Hope this helps.

  • Thanks 1
Posted
1 hour ago, semiloose said:

thank you

You should also receive an initial 12month warranty and Lexus ROADSIDE ASSISTANCE from Marshall before you join the Relax Warranty.

Do let us all know how you get on.

  • Like 2

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