Lexus 5yrs manufacturer warranty (excluding Lexus Relax)

[GrinFandango]

Hello,

 

I have been discussing this topic elsewhere but it took me by surprise.

How many of you are aware Lexus cars manufactured prior to June 2021 remain eligible for a 5yrs manufacturer warranty, like Toyota? Read below

https://mag.lexus.co.uk/lexus-warranty-how-it-works/

I am having work done on my car under the same warranty but following a comment by an experienced poster on these forums, I am curious to know if there is much awareness on the forums about this level of cover. 
 

 

 

[peniole]

I ordered before June 1st '21 and picked up end of June. I was under the impression, from the dealer, that it was 3 years. Thanks for posting., it's quite clear in black and white that it's order date rather than pickup.

[wharfhouse]

That's a typo on the Lexus website. Toyota's used to have a 5 year warranty but this changed to 3 years when Relax came in for Lexus and Toyota. Someone messed up on the website (probably cut and paste from the Toyota info). 

[08ISF]

The article referred to is  an example of lazy cut and paste journalism. Lexus only ever came with a 3 year warranty. If they didn't, they've been selling us all extended warranties under false pretences!

Another example of its inaccuracies is:

"This new warranty covers the same parts and labour as the three-year manufacturer’s warranty provided on new Lexus vehicles and the one-year manufacturer warranty that’s standard with approved used vehicles."

It doesn't, there are a whole load of exclusions, if you don't believe me. go and read the Relax T's and C's.

[GrinFandango]

Hello people,

an update on this pose.

For those of you who are keen to look into this further, here are the terms and conditions. 

If it is a “typo”, it’s the most elaborate one that I have seen to date. (It’s most likely not a typo). 

 

https://www.lexus.co.uk/content/dam/lexus/nmsc/united-kingdom/owners/warranty/extended-warranty-with-servicing/Lexus-Warranty-TCs-06-2022.pdf

[wharfhouse]

9 minutes ago, GrinFandango said:

Hello people,

an update on this pose.

For those of you who are keen to look into this further, here are the terms and conditions. 

If it is a “typo”, it’s the most elaborate one that I have seen to date. (It’s most likely not a typo). 

 

https://www.lexus.co.uk/content/dam/lexus/nmsc/united-kingdom/owners/warranty/extended-warranty-with-servicing/Lexus-Warranty-TCs-06-2022.pdf

It's a mistake - someone has wrongly cut and paste that from the Toyota document. Toyota used to have 5 year warranty whilst Lexus had 3. When Relax came in Toyota then moved to 3 year warranty which is what the document refers to with the dates. How the mistake would stand up in a court of law is another matter of course though most of these docs claim E&OE.