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Anyone had problems  dealing with Toyota Finance?

Made an overpayment of a few thousand back in June to reduce the term of my PCP.

Made a further few thousand overpayment last month to reduce  monthly repayments.

For some reason TF want to return the June overpayment, with the comment that there must be a 31 day gap between overpayments

I have received confirmation messages re the reduced term and repayments, which they now  seem to ignore.

My latest reply to them states that my calendar shows rather more than 31 days between June and October, and I expect swift resolution, otherwise there will be a complaint to the FOS. 

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