TomTom through Carplay - Sound issue

[X100]

Recently, I have been unable to turn down the volume of the TomTom app, through apple Carplay.  It is way too loud for driving on normal roads.

According to the app (which has a volume icon/tablet) I should use the normal car volume controls, but they don't work in this instance.

If you have experienced this, have you managed to find a solution?

Thank you.

 

 

[Jgtcracer]

25 minutes ago, X100 said:

Recently, I have been unable to turn down the volume of the TomTom app, through Apple Carplay.  It is way too loud for driving on normal roads.

According to the app (which has a volume icon/tablet) I should use the normal car volume controls, but they don't work in this instance.

If you have experienced this, have you managed to find a solution?

Thank you.

 

 

Hi, is it just the volume within the app that doesn’t work?  My apple CarPlay volume is fairly global, covering everything.

[BillNick]

Try adjusting the volume only when TOM TOM is talking.

In other cars I have owned, this will adjust the Sat Nav volume separately, rather than OEM/General volume.

[X100]

Hi Marcus & Billy,

Thank you for your input.

I have since discovered on the TomTom app (within "voice") that I can adjust the volume relative to the car's music volume, although I have yet to try this.

I did try to adjust the volume within the car when TomTom was "talking" but to no avail.  Interestingly, this works in my other car, an MX-5 RF.

I suspect that whatever I played last, whether radio or other media, it had a low output level, so I increased the volume to compensate. Hence, my TomTom app became unreasonably loud.

The RC-F does seem to have a few quirks, in terms of its electronic controls - take the mirror in/out switch, for example (once used, we have to reset the auto folding) - but I love it!