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Posted

Here’s that promised feedback:

Faultless

Autoglass service was first class from start to finish. OEM part fitted exactly as requested and hoped for. John, who was in the car park ready to meet me, did the work. When he first saw the damage he said he could possibly fix it. But he wouldn’t be happy that it was the way to go.
 

Couldn’t have asked for better standard of work. Told me exactly what would take place and called me to tell me when he had completed the fitting.

Not a single thing can I complain about. And all for £50 excess and lifetime guarantee; nice one NFU.

Result happiness 👍

PeteTP

  • Like 4
  • 2 weeks later...
Posted

Betsy had a "Mr Stone, meet Mr Windscreen" moment yesterday. It was a loud bang but I thought I'd got away with it. Sadly when I returned after an arduous day's work, I found this:

image.thumb.jpeg.8524d291805f27564a3df4b1f8462b1b.jpeg

Where the stone hit is the black blob at the top of the screen. The crack stops at the level where the visor would cover the screen so it's not going to cause any problems with vision but I am really annoyed!

  • Sad 1
Posted

Mincey, I feel your pain as I thought I’d got away on mine. Unfortunately I was wrong.

 

But, as I previously reported, all was well in the end with fine performances from NFU and Autoglass. The latter did a 5* job of fitting an OEM windscreen. 
 

Don’t despair as I’m living proof of a perfect solution.

 

PeteTP

  • Thanks 1
  • 9 months later...
Posted

Holy thread resurrection Batman! 

I've finally capitulated and decided to get Betsy's windscreen replaced. I'm with LV so it's straight to Autoglass. The booking process was easy, all online. However I just missed a call from them and from the very quiet message I understand that the job can't be done on my driveway due to all the lane detection malarkey she has. I can't get through to talk to them as there's no "3. Talk to us" option so I'm now waiting for a reply from the text facility they SMS'd me a link to...

Posted

Update!

Five minutes ago I got an email saying that ES windscreens were out of stock and they'd be in touch when one was available.

Two minutes ago another email arrived saying that they are ready for me at 11 tomorrow morning.

I am currently confused.

Posted

Had a non-oem screen replaced in my 2019 ES300h F Sport by Autoglass about two months ago. They did a great job and the screen has been absolutely fine.

  • Like 1

  • 3 weeks later...
Posted

Betsy goes under the knife at Autoglass tomorrow. I shall be pacing up and down outside for the three hours I'm told it will take...

Posted
On 9/17/2022 at 10:04 AM, PeteTP said:

By way of update…..I’m awaiting an update!!

 

 

Autoglass still trying to confirm/authorise OE windscreen replacement!!😡 Good news is that it will set me back a mere 70 earth pounds!!

Good Job Your An Earthling Pete !!!!!!

Posted

Windscreen replaced - genuine Lexus glass, so I'm well chuffed. I'm also feeling even more comfortable in Betsy now as the slightly altered position in which the technician left the seat seems better than my setting.

  • Like 2

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