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Posted

Had my car serviced at the main dealer in West London yesterday, as i picked it up and drove it 5 yards , the Hybrid Malfunction warning light and Anti Collision Warning light came on.

I parked the car and walked back into service. 

The car has been on the diagnostics since yesterday evening:(

I also learned, it was the second one with exactly the same issues that day! 

Any ideas? 

 

 

 

Posted
1 hour ago, Nadeem Rajput said:

Had my car serviced at the main dealer in West London yesterday, as i picked it up and drove it 5 yards , the Hybrid Malfunction warning light and Anti Collision Warning light came on.

I parked the car and walked back into service. 

The car has been on the diagnostics since yesterday evening:(

I also learned, it was the second one with exactly the same issues that day! 

Any ideas? 

 

 

 

Possibly a new employee at the Dealership,not having been properly supervised ?

Posted

I asked the question, they assured me that they had NO trainees, i don't believe them , lets see what today brings…. The volcanic eruption is simmering !!! 

Posted
11 minutes ago, Nadeem Rajput said:

I asked the question, they assured me that they had NO trainees, i don't believe them , lets see what today brings…. The volcanic eruption is simmering !!! 

Control your emotion Nadeem. There is a simple solution--if they are brave enough to admit it.

Trainees could never be the problem,but inadequate Training or Supervision often is.

Tell us the name of the Dealership please when all of this is resolved to your satisfaction.

  • Like 2
Posted
41 minutes ago, Nadeem Rajput said:

The volcanic eruption is simmering !!! 

In my experience being calm but firm is the best approach.

  • Like 5
Posted

Sure, once resolved , i will share the dealership details, its a well established dealership…. I’’ so shocked.  asked the question, they assured me that they had NO trainees, i don't believe them , lets see what today brings…. The volcanic eruption is simmering !!! 


Posted
27 minutes ago, Nadeem Rajput said:

they assured me that they had NO trainees

There is nothing wrong with having trainees / apprentices everyone has to start somewhere, if there is a problem with their staff that's a management problem.

  • Like 5
Posted
4 hours ago, Nadeem Rajput said:

I asked the question, they assured me that they had NO trainees, i don't believe them , lets see what today brings…. The volcanic eruption is simmering !!! 

yes, they had no trainees, but their technician only get 1 year experience  

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