Help please - window issue

[DizzyJim]

Hi,  recently bought IS300h off a dealer.  The drivers side window whistles like the window is slightly open (but it isn’t)

 

I asked the guy who sold it to me and he said it’s kind of a known issue and there’s nothing that can be done about it.  
 

Anyone had this or know how to fix it? 
 

will this come under warrenty?  I couldn’t test drive as I didn’t have a licence card at the time, and needed the car quickly.  

[wharfhouse]

8 minutes ago, DizzyJim said:

Hi,  recently bought IS300h off a dealer.  The drivers side window whistles like the window is slightly open (but it isn’t)

 

I asked the guy who sold it to me and he said it’s kind of a known issue and there’s nothing that can be done about it.  
 

Anyone had this or know how to fix it? 
 

will this come under warrenty?  I couldn’t test drive as I didn’t have a licence card at the time, and needed the car quickly.  

No whistling on my IS300h and personally never heard of it being a problem. The only thing I do notice is when it's raining there is a sort of vortex at the top back of the drivers (and maybe passenger) front window that makes a sort of low bubbling noise sometimes when water is in there but that's it.

[royoftherovers]

34 minutes ago, DizzyJim said:

Hi,  recently bought IS300h off a dealer.  The drivers side window whistles like the window is slightly open (but it isn’t)

 

I asked the guy who sold it to me and he said it’s kind of a known issue and there’s nothing that can be done about it.  
 

Anyone had this or know how to fix it? 
 

will this come under warrenty?  I couldn’t test drive as I didn’t have a licence card at the time, and needed the car quickly.  

Hello Jim and welcome to the L.O.C.

If you bought from a non Lexus Dealership, then the Salesman does not know what he is talking about.

If you bought from a Lexus Dealership, then he should know better.

Either way, the Consumer Rights Act 2015 requires the Dealer to correct and pay for, any significant problem which occurs within 6 months of purchase.

Remind the Dealer of his obligations to you and let us all know how you get on.

If you bought from a Lexus Dealer then please tell us its name.

[DizzyJim]

4 minutes ago, royoftherovers said:

Hello Jim and welcome to the L.O.C.

If you bought from a non Lexus Dealership, then the Salesman does not know what he is talking about.

If you bought from a Lexus Dealership, then he should know better.

Either way, the Consumer Rights Act 2015 requires the Dealer to correct and pay for, any significant problem which occurs within 6 months of purchase.

Remind the Dealer of his obligations to you and let us all know how you get on.

If you bought from a Lexus Dealer then please tell us its name.

It’s a Lexus dealer, it was second hand though.  Does this still apply? 
 

I reported it within 3 days and he just kind of said it’s a common issue.  
 

Best to just push it and say I want it sorted? 

[wharfhouse]

Maybe post this again in the Lexus IS 300h, IS 250 and IS 200t forum (rather than this general one) and then you will probably get more feedback for this model and can make a decision based on the weight of opinion. However, I personally think the dealer is trying to pull a fast one. Maybe worth checking all the door rubbers in case there is a tear or something in one.

[royoftherovers]

2 minutes ago, wharfhouse said:

Maybe post this again in the Lexus IS 300h, IS 250 and IS 200t forum (rather than this general one) and then you will probably get more feedback for this model and can make a decision based on the weight of opinion. However, I personally think the dealer is trying to pull a fast one. Maybe worth checking all the door rubbers in case there is a tear or something in one.

Phil`s advice is sound as it can add further weight to your complaint.

The fact that it is not a new car is irrelevant.

Don`t dilly dally however push the Lexus Dealer hard and keep a written record of what you say and importantly what HE says to you Jim.

Keep us all posted.

[b4u2]

@DizzyJim

Stick up for yourself and fight .

I'm a big believer in consumer rights. 

[royoftherovers]

1 hour ago, DizzyJim said:

Hi,  recently bought IS300h off a dealer.  The drivers side window whistles like the window is slightly open (but it isn’t)

 

I asked the guy who sold it to me and he said it’s kind of a known issue and there’s nothing that can be done about it.  
 

Anyone had this or know how to fix it? 
 

will this come under warrenty?  I couldn’t test drive as I didn’t have a licence card at the time, and needed the car quickly.  

Take a look at this Jim.