paint chips,paint defects

Monster-Mat · May 9, 2002

as the other topic is now getting,full of people finding paint defects/chips,i think we should get a census of the state of the problem

there a 3 poll questions,yes,yes and send a letter,and no i am not suffering

if you have problems,please say where and to what extent,please make it brief and to the point.........no waffle

Rodders_UK · May 9, 2002

Loads of paint chips on my bonnet - no rust though cos it's galvanised

Stitcher · May 9, 2002

New car only 2 days old and 2 chips. 1 front spoiler and 1 bonnet.

This has got to softest paint ever sprayed onto a car !

Zee007 · May 9, 2002

Well - I've been raving on about my bubbling and rusting for donkeys years! :sniff:

I take mine in tomorrow morning - but yes, lets get a letter out and let them know how many people are being affected...

simonskippy · May 9, 2002

yes paint bubbling and rusting chips

scott · May 9, 2002

Paint chips on bonnet, boot lid and driver's door. Boot lid chip was rusting.

Chris.S · May 10, 2002

Several chips on the bonnet

at least two of them happened within 48 hours of picking the car up new from the dealer

vic · May 10, 2002

Im on my second IS200. My First was an SE Auto in Aztec Fire...the paint on that seemed so soft!! I had no rusting or bubbleing but it seemed like every time i looked at the bonnet there was a new stone chip!! It drove me mad!! Ive now got a sport in charcoal grey & not a single chip on it?? I think they had a faulty batch like the gearboxes...what age are your cars?? the auto I had was a V reg..I did contact lexus head office & complained & they said 'have you ever had a car with metalic paint before sir?':flaming:

Zee007 · May 10, 2002

OK - at last! I went into the dealer about 45 minutes ago, and the body shop manager came out straight away. I pointed him in the direction of the bubbling, and said that this was what I was angry about and the reson I wrote to Lexus GB. He asked me to open the bonnet so that he could have a good look and....

COVERED UNDER WARRANTY. Booked in on the 20th of MAy, collection on the 22nd of May - FULL Respray of the whole bonnet (so chips will go too) worth £290 plus VAT.

I asked him if this was a common problem - and he said it was rare but in instances like this it is covered under warranty. He was fair enough about it, its just a shame it took so long via Lexus GB.... :)

sholao · May 10, 2002

Chip on bonnet and front off-side fender, no rust.

javadude · May 10, 2002

Mine has a few stone chips, none rusted but.... eveytime I look at it there seem to be more scratches from inconsiderate oiks knocking against it...

GCHQAgent · May 12, 2002

Sorry I've taken so long to post my views here, I've been at uni for exams and am back for the weekend.

The best I've gotten out of Lexus Stockport is a free touchup stick (which still hasn't arrived after more than 2 weeks, I'm told its still on order ), and it should have come with the car in any case.

To be fair to Lexus though, I've gone around seeing a few other cars of similar age that friends have... some of the BMWs have rusting chips but none of the MBs I've seen do, then again MB cars come with something like a 30 year anti-corrosion warranty!

I am with any action we decide to take as a group and a letter sounds like a great idea.

Ezzer · May 13, 2002

Lost paint on from bumper and read bumper when had the slightest contact with parked cars.

Chips all over the front and bonnet.

It's SOOO soft, the car is a Sept/OCt 2001 facelifted car.

Monster-Mat · May 13, 2002

we need more than 8 ppl on the list,my beer list for bar-b-q's are larger than this.......

get a move on...........;)

vic · May 13, 2002

sorry, just like to point out that it looks like the majority of you with problems have cars from yr 2000, I really think it was problem with cars in a chassis no range...the one i had probs with was a 2000 & the paint was much more brittle on it!

NotoriousREV · May 13, 2002

I have a few stone chips but no more than I would expect from a 52,000 mile motorway car, and none of the chips are rusting.

The only bad chip I have is the drivers side wiper arm. The paint has come off and has a rust spot on it.

JK · June 7, 2002

Numerous chips on bonnet and one large one on A pillar. BMW 5 series does same journeys (alternate cars with wife) and does not have a single chip.

2001 sapphire blue IS200

Claire G · June 7, 2002

2001 IS200 Sport - Sapphire Blue

Stone chips on the bonnet and loads of small scratches - worst than any car I've ever had and still doing similar miles under similar conditions.

:(

guitareth · June 8, 2002

Got my brand new IS200SE (Strathcaron Blue) on 8 March this year and within a week had one stone chip on the bonnet. Took it to local dealer who touched it up with a cocktail stick. Now 3 months old and have approx 6 chips on the bonnet. Last week decide to try the cocktail stick touch-up myself using the tin of paint I got with the car. When I applied it, it looked a lot darker shade, but I assumed when it dried it'd be fine. Not so!! So I now had some nice dark spots on my bonnet! Got the T-Cut out to remove the darker spots and then had to do a good bit of polishing to get my bonnet looking good again - but still with the 6 chips of course.

Prior to this car, I had an 96 Ford Escort for 5 years and it didn't have the number of bonnet chips my Lexus now has after 3 months. Also most of my driving is in town, so its not like I'm doing much high speed driving where one might expect to be more prone to flying stones etc.

So, bottom line is, I adore my Lexus, but I am very disappointed that a car of this quality apparently has such a poor standard of paint finish. I'm therefore very much in favour of this being officially raised with Lexus UK.

(By the way, should I be able to vote in this poll, as I cant see how to?)

Zee007 · June 12, 2002

What a load of crap...

TonyGoose · June 12, 2002

They're right ...

The bubbly finish along the sides is anti chip.

It's not on the front or bonnet etc.

lexicon · June 12, 2002

Originally posted by guitareth
Last week decide to try the cocktail stick touch-up myself using the tin of paint I got with the car. When I applied it, it looked a lot darker shade, but I assumed when it dried it'd be fine. Not so!! So I now had some nice dark spots on my bonnet! Got the T-Cut out to remove the darker spots and then had to do a good bit of polishing to get my bonnet looking good again - but still with the 6 chips of course.

I was warned that you have to REALLY mix the paint if it's going to be anywhere near a match - one guy had to have his bonnet resprayed after a DIY touch-up

JOHNNY-BOY · June 13, 2002

I've now got at least ten chips along the edge of my bonnet, a couple are quite large. The paint seems very brittle and easy to chip. After seeing those links posted by Gordon, I am thinking of going down to the dealer and seeing what they have to say, quoting from the link "This slightly elastic surface shrugs off damage from stones and gravel". If we all go to our dealers quoting that and showing then our stone chips we might get a reaction for Lexus GB, what do you think?

[Edited on 13-6-2002 by JOHNNY-BOY]

Blue Thunder · July 2, 2002

Hi guys this is my first post, so lets hope I get it right.

I too have numerous chips on the front of the car which is less than a year old and I have to say it is the worst car I have owed for such a problem.

I have seen comments about the touch up paint etc, but I came across a company in the US who supply touch up paint in what can only be described as large felt tip type pens. I have just recieved mine and it is a whole lot easier to apply. All you need to order is the paint code.

Check out www.autosharppen.com.

JOHNNY-BOY · July 2, 2002

Hi Blue Thunder & welcome to the club. I have had a look at that site, the product looks very good. Have you used it yet? if so are you happy with the results? Where are you from? as I am wondering about shipping and method of payment you used.