HELP PLEASE - STEERING LOCK KNOCKING WHEN TURNING - CT200H 2012 62 PLATE 86000 MILES

[bossman26]

Good evening all,

I drove my wife's car today and as soon as I got in the car I noticed that when I turned the steering wheel whilst stationery there was a knocking noise.

I have undertaken a little research on the web and evidence seems to indicate it relates to a loose bolt which takes no longer than 15 minutes to sort.

I live in Elstree, North London and I would like to know if anyone can recommend a reputable garage who won't abuse my wallet and deal with the problem.

I was considering speaking to Lexus Edgware Road and see what their thoughts are but no doubt they will be looking to charge me two arms and two legs even if I tell them what the problem is.

Does anyone know if this is a dangerous issue or not as this is most important?

I was looking to see if there were any product recalls for this issue but have been unable to uncover any as yet unless anyone can advise.

Thanks again and any help would be much appreciated as otherwise the kids and wife will be having a very light Zmas present wise.

Nick 

[steve2006]

According to the post linked below it is a known defect and Lexus were replacing the part FOC at one time.

Have a read at the post first then ring up your local Lexus dealer to see what they say.

If Lexus quote you £700.00 then get yourself a high tensile 30mm M8 bolt (please check to confirm) and get someone to fit it.

 

[bossman26]

Thanks Steve - much appreciated. I am going to try my luck when I go to Lexus on Wednesday to collect the bolt.

All my research shows it is very simple straight forward fix and so if Lexus won't do it I am going to be speak to an independent as seems like it takes minutes to do.

In the meantime is it dangerous?

 

Thanks again

[Trunkz]

On my car; replacing the bolt resolved the issue - however on my fathers CT the sound is still there which leads me to believe that the steering knuckle then needs to be replaced and new high-tensile bolts installed as well.

[The-Acre]

On 11/8/2021 at 8:55 PM, bossman26 said:

Thanks Steve - much appreciated. I am going to try my luck when I go to Lexus on Wednesday to collect the bolt.

All my research shows it is very simple straight forward fix and so if Lexus won't do it I am going to be speak to an independent as seems like it takes minutes to do.

In the meantime is it dangerous?

 

Thanks again

In my opinion it's not dangerous, just annoying!