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Posted

I had my 3rd Generation RX450H Catalytic Converter Smart Marker carried out yesterday by Lexus Service Centre  Hayes ( Middlesex ) under the " vulnerable vehicle scheme", this included warning stickers for the near / offside front windows. Time will tell I guess how much of a deterrent this initiative will be !!!

I feel I should give my recommendation to the centre here, have previously had to use the large Franchise booking system which I found a little laborious dealing with the appointment line & the long lead in times. This was simple with a next day booking available.

Although only a simple job I was treated as a valued customer they even Wash / Vac the car, It is a small centre ( also does Toyota servicing  might see more of these joint service centres ?  ) not part of the major franchises &  without the backdrop of a main dealer landscape although Tea / Coffee available.

An excellent experience that has persuaded me to have my service & MOT carried out here, they will also recognise Lexus Owners Club members for discounted servicing.

 

 

  • Like 2
Posted

A really informative Posting Frank, thank you.

Seems an ideal place for Members whose vehicles are outside of the scope of Toyota /Lexus warranties.

  • Like 1

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DISCLAIMER: Lexusownersclub.co.uk is an independent Lexus forum for owners of Lexus vehicles. The club is not part of Lexus UK nor affiliated with or endorsed by Lexus UK in any way. The material contained in the forums is submitted by the general public and is NOT endorsed by Lexus Owners Club, ACI LTD, Lexus UK or Toyota Motor Corporation. The official Lexus website can be found at http://www.lexus.co.uk
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