Oh Heck! Off to the Dealer tomorrow

[YYB129]

Driving along, minding my own business, in the tranquillity of my Topaz Brown interior and then bing, bong and radar cruise drops too.  What nonsense is this?!  I have to drive myself?

Flashing triangle? Check engine light? PKSB off?; I had to Google that too.

 

OK me thinks, best call the dealer; it would have to be a Saturday!  

"Sorry, no one in, just us poor Sales guys", came the reply, "I can give you Lexus care's number".  No problem, good response.  3 minutes on the 'phone to them and 25 minutes later a Lexus care man (disguised as an AA patrol) arrived.

Plugged in, cleared codes, scratched head, went for a joy-ride, I mean quality control drive for 10 minutes to see if anything returned, and we are done.

Great, a glitch in the matrix, no adverse weather conditions, and a grumbling transmission temperature sensor code.

OK, drove around, no return, then a few days later:-

Check Engine

Hybrid System Malfunction

No sign of the other 2, so some automatic nanite technology at play, best call the dealer; and it was 1710hrs so I am really pushing my luck!  However, at 1801hrs I have a call and an appointment to see what is what.

Of course, the messages have now all gone, all by themselves, but we shall see what is stored.

Symptoms?  Other than all the steering wheel toys of radar cruise and even volume taken away with the PKSB error, nothing except a noticeable vibration when in Park.

 

Lexus Care?  Well, sounded like I had woken them up from their shift, had to rummage about for a pen when a report of a potentially broken one was reported! 😉

 

Anyone else had similar? 18 months old, and sadly only 16k on the clock for rather obvious reasons!

 

Griff

 

[ColinBarber]

Random and unrelated errors are normally associated with a discharged 12v Battery, but normally expected at startup rather than once actually driving about.

Is your 12v Battery in good health/charge?

[YYB129]

4 hours ago, ColinBarber said:

Random and unrelated errors are normally associated with a discharged 12v battery, but normally expected at startup rather than once actually driving about.

Is your 12v battery in good health/charge?

Yes, good shout! Alas, in tip top condition with a trickle charger when parked for long periods (as I’ve 9 other steeds to attend to). To make sure I did a drop test, and it passed that.

I will report on the dealer findings, and have been dropping big hints about only accepting an LC500 as a courtesy car 😆; yeah as if! 

[YYB129]

So......

According to the rather rude presentation and now left without transport, the car ‘must have been sat in standing water’.

The ECU connectors have mud and water in them, the fuse box has evidence of having got rather wet, and the top strut doesn’t look healthy at all.

Err, no. I live on a ridge, it does not flood up there; never has.

I have, like countless other motorists, driven my car through puddles and standing water during the one of the wettest months on record; but have never gone through a Ford or standing body of water; despite the rather rude instance that I have 🤷🏻‍♂️.

Cannot say I’m particularly impressed with what wasn’t even insinuation but insistence that I have left the car in muddy water above the door seals! 

Nope, not possible, hasn’t happened and I must say I’m rather unimpressed by the attitude.

Now threats of a £6K gearbox as well

Part one ends....

[malcolmw]

Can you reveal which dealer you took it to?

[YYB129]

20 minutes ago, malcolmw said:

Can you reveal which dealer you took it to?

I’m giving them a chance right now.....

[Tony787]

Any updates on this please?

[NemesisUK]

The OP hasn't been back in nearly 1yr

[YYB129]

24 minutes ago, Tony787 said:

Any updates on this please?

It was a journey! From March until late June to replace the entire hybrid unit at close to £14k 😳 Thank goodness for insurance is all I can say, and the close call to it being a write off at one stage; save for the well known new build shortage.

I will have to hook out the exact dates, but it was about that in the end. 
 

Faultless on return, but I’m now moving marques later this year. 
I am not ‘happy’ to move, but with few choices of Lexus dealer near me, I have lost some faith. 
Perhaps I will be back, and will continue to enjoy my ES until the autumn.

[Barry14UK]

Have you decided what you will be looking at if jumping ship ?

[YYB129]

10 hours ago, Barry14UK said:

Have you decided what you will be looking at if jumping ship ?

I ordered a MY23 S60 T8 Ultimate at Christmas when the order books opened on the vehicle; not due until September/October and of course there are options to drop out.  No other irons in the fire at the moment.

[Malc]

is this a Chinese Volvo electric beast .....  ever likely to appear from total lockdown in Shanghai and the carnage of total blockage at the ports ?  .  or is it coming from Sweden maybe ?

are you able to discover this ? 

Malc

[YYB129]

3 hours ago, Malc said:

is this a Chinese Volvo electric beast .....  ever likely to appear from total lockdown in Shanghai and the carnage of total blockage at the ports ?  .  or is it coming from Sweden maybe ?

are you able to discover this ? 

Malc

Being built in the good old U S of A. The model year starts in June or July, and if one were to order one today, it would be close to 12 months; indications are that we are on schedule for an autumn delivery.  Who knows!?

 

It is a plug-in hybrid, and the 6 year old in me was just drawn to the 455hp!

[Barry14UK]

Do let us know when you take delivery and your impressions.  Although, we are Lexus biased, we do appreciate that other cars can appeal for various reasons!

[Malc]

my nephews got a Polestar ........ .  seems happy enough with it too  ....  was the first I'd heard of it the other month when we saw them ....  I've no idea of the model tho' ....  I expect it's summat a bit esoteric 

Malc

[YYB129]

On 4/25/2022 at 8:35 PM, Barry14UK said:

Do let us know when you take delivery and your impressions.  Although, we are Lexus biased, we do appreciate that other cars can appeal for various reasons!

I certainly will.  I had a Mercedes C350e plug-in hybrid before the Lexus, I much prefer the Lexus!

Yes, the C350e was rapid, comfortable and I optioned the Premium Plus pack which added almost everything with a panoramic roof, Burmeister sound and so much more.

I will miss the Lexus, and I had apple CarPlay retro fitted when the dealer was offering an £80 deal.

I've 10 other vehicles which I tinker with in my barn workshop, and appreciate the petrol-head in you for sure.

All the best,

 

Griff

[YYB129]

On 4/26/2022 at 9:11 AM, Malc said:

my nephews got a Polestar ........ .  seems happy enough with it too  ....  was the first I'd heard of it the other month when we saw them ....  I've no idea of the model tho' ....  I expect it's summat a bit esoteric 

Malc

I am not brave enough to go full electric as yet, certainly in the rural area I am in, and Wiltshire's infrastructure is not that well established!

I think the Polestar is a handsome beast, certainly would me my pick over the ubiquitous Tesla.

I believe the models are just Polestar 1 or Polestar 2, unless I have misheard which is a possibility!

[Barry14UK]

Yes 1 or 2.  The Polestar 3 is not due in UK until next year but if similar to the concept could be a serious new contender if well priced.  Some interesting info here :- https://topelectricsuv.com/news/polestar/polestar-3-electric-suv-update/#Range_Charging