What's your take on servicing after 12 years / 100k miles?

[ColinBarber]

1 hour ago, A-Rod said:

Just booked my car for a service at Cambridge Lexus. They told me that they no longer carry out the old service (not sure what they were talking about, but I think they mentioned the essential service and something along those lines) scheme and it's now just a full service or an intermediate service; however they also said they'll give me a 20% discount on full service due to the change in the scheme - again, it's the first time I'm taking my car for a service so unsure what they meant but happily accepted the discount. So all in (including full valet) is £420 for my RX400h.

Essentials servicing was a discounted service for vehicles over 5 years old. It's been discontinued so the only option now is the standard service - glad you got a discount which brings it inline with what you would have paid for essentials.

[A-Rod]

5 hours ago, Malc said:

maybe check if the plugs are due coz for some reason that seems to often bump  the price up by a couple of hundred squid !

Malc

You're right, however mine doesn't require plugs at this moment in time.

[Friso]

9 hours ago, ColinBarber said:

Essentials servicing was a discounted service for vehicles over 5 years old. It's been discontinued so the only option now is the standard service - glad you got a discount which brings it inline with what you would have paid for essentials.

It's now apparently called: "Lexus Relax" and includes 12 months' warranty, up to 100,000 miles or 10 years, whichever comes first.

https://www.lexus.co.uk/owners/warranty/lexus-relax/#rewarding-loyalty 

[hprice1099]

31 minutes ago, Friso said:

It's now apparently called: "Lexus Relax" and includes 12 months' warranty, up to 100,000 miles or 10 years, whichever comes first.

https://www.lexus.co.uk/owners/warranty/lexus-relax/#rewarding-loyalty 

Sounds good if your car is under 10 years old and less than 100k. What about if your car is above that? Mine is and at 112k but under Lexus extended warranty. 

[royoftherovers]

3 minutes ago, hprice1099 said:

Sounds good if your car is under 10 years old and less than 100k. What about if your car is above that? Mine is and at 112k but under Lexus extended warranty. 

Stick with the Extended Warranty until it expires. It is far, far, better.

I`ve stuck with mine until September 2023 Howard.

[hprice1099]

Just now, royoftherovers said:

Stick with the Extended Warranty until it expires. It is far, far, better.

I`ve stuck with mine until September 2023 Howard.

Thanks, yes I will do thanks. I can’t even see it on there website any more, do you think you’ll be able to extend it after that? 

[royoftherovers]

Just now, hprice1099 said:

Thanks, yes I will do thanks. I can’t even see it on there website any more, do you think you’ll be able to extend it after that? 

Not a snowballs chance in hell Howard. It is costing them too much money.

It`ll be interesting to see how successful members are with claiming under the new Relax system !

I reckon it will be 80% NO and 20% YES, but we shall see. (Pareto rules ! )

[hprice1099]

Just now, royoftherovers said:

Not a snowballs chance in hell Howard. It is costing them too much money.

It`ll be interesting to see how successful members are with claiming under the new Relax system !

I reckon it will be 80% NO and 20% YES, but we shall see. (Pareto rules ! )

Bummer, if they start playing those games they’ll loose a lot of customers. Including myself.

[royoftherovers]

Just now, hprice1099 said:

Bummer, if they start playing those games they’ll loose a lot of customers. Including myself.

We can but wait and see Howard.

[hprice1099]

3 minutes ago, royoftherovers said:

We can but wait and see Howard.

Fingers crossed 🤞

[hprice1099]

Little update, according to Lexus it seems more favourable for older cars. Extended warranty has moved up for 15 year old cars and 150k miles. At a similar cost.

what’s your thoughts on this? 

[royoftherovers]

9 minutes ago, hprice1099 said:

Little update, according to Lexus it seems more favourable for older cars. Extended warranty has moved up for 15 year old cars and 150k miles. At a similar cost.

what’s your thoughts on this? 

My initial thoughts are that it is rubbish. Neither Bogdan nor his Supervisor have read what is written.

The Hybrid Battery is now covered for 15 years instead of 10.

The new Relax annual warranty needs to be read carefully in the context of the specific Terms and Conditions which relate to problems associated with manufacturing or assembly defects.

[hprice1099]

21 minutes ago, royoftherovers said:

My initial thoughts are that it is rubbish. Neither Bogdan nor his Supervisor have read what is written.

The Hybrid Battery is now covered for 15 years instead of 10.

The new Relax annual warranty needs to be read carefully in the context of the specific Terms and Conditions which relate to problems associated with manufacturing or assembly defects.

Jesus, you’d like to assume they know what there talking about. 
thanks for that 👍🏻

[hprice1099]

Well I’ve spoken to several dealers regarding the warranty, if a car is over 10 years old you can buy a 1 year warranty for £546. You don’t have to buy a car, just call to extend 👍🏻

[royoftherovers]

3 minutes ago, hprice1099 said:

Well I’ve spoken to several dealers regarding the warranty, if a car is over 10 years old you can buy a 1 year warranty for £546. You don’t have to buy a car, just call to extend 👍🏻

Thanks Howard. All new to me. Read the small print closely and let us know what your experience is please.

[hprice1099]

2 hours ago, royoftherovers said:

Thanks Howard. All new to me. Read the small print closely and let us know what your experience is please.

Will do John, thanks for your input 👍🏻👍🏻