Lexus Sheffield

[Johnhodgo]

Made an appointment today as i couldn't figure out why the courtesy lights weren't illuminating when i opened a door, and the puddle lights didn't work either. Within 5 minutes a member of staff sorted both issues, then went on to give me a ten minute tutorial on how to make sense of the sat-nav system on my is300h. Great customer service at Lexus Sheffield. 👍😀

[rich1068]

Good to hear.

I've previously experienced excellent service from them and a Google review goes a long way!

[pobrown]

Great to hear - they have always been a good bunch at that branch 👍

[royoftherovers]

Great and most useful Post John.Many thanks.

I believe that they have now dropped their "£5 to leave the Premises Sir" Exit policy ! 🙂

[steve2006]

I used to go to Lexus Derby to buy mainly filters, coolant and transmission fluid, nice to sit down in reception and enjoy a complimentary coffee and biscuits plus a look at the lastest new car offerings.

Also used to get invited to all the promotion and model launch events ( champagne now not coffee 😀) but then the invites stopped coming. I guess they eventually sussed that I was never going to buy a new car from them even though my 1994 car was a good indication of Lexus build quality and reliability parked at the dealership.

[royoftherovers]

So Steve, was that a plus or a minus for Lexus Derby ?

[Sazabi2001]

I had a mixed experience with Lexus Sheffield. When I first been there to book a view an IS300h, which became my current car, maybe I didn't look like I can afford a Lexus, they did had a little bit of attitude towards me. But anyway, their services still good.

 

When I booked in my car for services a few months ago, they told me I need to replace the water pump. I decided to do it myself since it's not a difficult job, and the manager came out and explained it to me how to do it.. Kind of surprised me. 

[steve2006]

On 10/17/2020 at 10:57 AM, royoftherovers said:

So Steve, was that a plus or a minus for Lexus Derby ?

Apologies John I missed your question until now......P-R-N-D-2-1...........not been for years since so Neutral from me.