Intermittent Bluetooth Connection

[SH20]

Anyone suffering from erratic automatic phone connection via Bluetooth?   Sometimes the phone  connects and  when it does I can receive calls and have a  hands free conversation but noticeably when  I  dial a number from my list  the person answers and I can hear them but they can't hear me.    I proved to myself that it's not my phone as I paired it with my wife's car and it works normally via Bluetooth no matter who is calling who.   

[VinnyB]

Steve

i have similar problem its not dropping it goes to phone instead of car you have to go on your phone to flick it to lexus instead of phone 

vinny 

[SH20]

Vince, been in today by appointment to Lexus Leeds who told me last week Lexus  had a known Bluetooth issue on the ES.   Anyway the service receptionist went out to the car with a memory stick and took some info from the multimedia system.  He came back to use his computer on which was the software upgrade and transferred the software fix on to the stick. He went back outside to the car and installed the fix.   All done.  He said there was a total of 66 software files he had installed.

Also because I don't have apple Car Play and Android Auto I asked him about the upgrade Lexus had promised ES owners last year as a retro fit cost option.   He said it had been deferred due to Covid,  isn't everything !!      Anyway it's due in October at approx £100 for anyone who wants it.   Should be free I say  given they fitted it as standard to the lesser UX model line up.