Need some advance guys

[hprice1099]

59 minutes ago, Thackeray said:

Here's a helpful page from Which? on your rights on faulty goods.

It looks as though you can request a full refund within the first 30 days. After that, as royoftherovers said above, you still have six months to request that any problems are put right.

The Which? webpage  is useful because it includes template letters that you can send.

 

Thanks, I'll have a good read.

[hprice1099]

2 minutes ago, Malc said:

wow, this sure looks a bit dubious and worthy of some investigation for sure

those 8 miles covered in between the two MOTs might be telling though, the car went to a proper repair place and fixed all the issues  ..............  I see pink elephants occassionally too

Malc

I'm hoping not Malc, the premises was on an industrial estate with lots of other garages etc. He did say all the work that need doing on his car are done here, so the mileage could be genuine. I'm going to email Lexus now to double check these advisors and that they have been fixed.

Thanks

[royoftherovers]

1 hour ago, hprice1099 said:

I'm hoping not Malc, the premises was on an industrial estate with lots of other garages etc. He did say all the work that need doing on his car are done here, so the mileage could be genuine. I'm going to email Lexus now to double check these advisors and that they have been fixed.

Thanks

Keep us all posted Howard. You are making some good friends here very quickly.

Let`s await the report from Lexus before deciding the next step.

[hprice1099]

1 hour ago, royoftherovers said:

Keep us all posted Howard. You are making some good friends here very quickly.

Let`s await the report from Lexus before deciding the next step.

Will do, much appreciate everyone's help and input 👍🏻👍🏻

[hprice1099]

Quick update guys, had a full diagnostic of the car today at Lexus. Car is excellent health with no other concerns, still couldn’t complete a Battery health check, they said it’s likely that the Battery has run dead and needs 500 miles on so they can complete it. I’m not overly worried but will be doing what mileage I can, still have to wait 3/4 weeks before I do that distance realistically. Still think I got a bargain at 10k 👍🏻 Will update after the health check is done. 
thanks for all your valuable input. 

[royoftherovers]

2 minutes ago, hprice1099 said:

Quick update guys, had a full diagnostic of the car today at Lexus. Car is excellent health with no other concerns, still couldn’t complete a battery health check, they said it’s likely that the battery has run dead and needs 500 miles on so they can complete it. I’m not overly worried but will be doing what mileage I can, still have to wait 3/4 weeks before I do that distance realistically. Still think I got a bargain at 10k 👍🏻 Will update after the health check is done. 
thanks for all your valuable input. 

Thanks for the update H.

Up to you now as regards the cause of the water damage.

Over and  out.

[hprice1099]

4 minutes ago, royoftherovers said:

Thanks for the update H.

Up to you now as regards the cause of the water damage.

Over and  out.

Ye think I’ll have to just deal with it, I was looking at changing it myself but looks to tricky for my liking.