Service Over Due

[Martin Bumpsteed]

My car was due for the 20k service on first day of lock down in UK. So service was postponed. I am now 200 mile over service due point. How many miles can the service be delayed wit

[olliesgrandad]

1000 miles or so normally.

Having said that Lexus sent me an email saying they were going to be flexible over warranty. 

Unless you are an emergency worker your car should be doing nearly zero mileage now anyway. 

 

[200h]

i contacted lexus regarding my 1st mot and if it failed on a part under warranty if i would still be covered, here is there reply

Thank you for your email regarding your Lexus IS300h.

Lexus UK would like to reassure you that for the foreseeable future, we intend to take a flexible and sympathetic approach to any service schedule or warranty issues which may arise due to delays caused by the COVID-19 outbreak. My only recommendation would be to book your car in with your Lexus Centre as soon as business returns to normal to have your service and MOT work carried out, as oppose to waiting for the full 6 month period until the "new" MOT expiry date. Of course, we do not know when this will be yet, which is why we aim to be as flexible as possible with our customer's where we can.