110K mile service - advice please

[Burroo 67]

Hi Guys,

I have booked my car into Lexus Glasgow for its 110K service and Hybrid check on 02/07/19 - cost £275.  I have just read on our US equivalent site that the 110K service should include: -

INSPECT DRIVESHAFT/PROPELLER SHAFT DUST BOOTS
INSPECT CHASSIS' BODY NUTS & BOLTS
ROTATE TIRES
RESET ENGINE OIL REPLACEMENT REMINDER LIGHT ROAD-TEST VEHICLE
INSPECT BALL JOINT & DUST COVERS
INSPECT AIR CLEANER/ELEMENT INSPECT BRAKE DISCS/ROTORS

INSPECT brake pads
REPLACE ENGINE OIL

INSPECT STEERING LINKAGE & BOOTS
REPLACE ENGINE OIL FILTER 

My car has just gone through its MOT 3 weeks ago (new front discs and pads were all that was required) with no advisories  My front tyres are only 6 months old (Michelin CrossClimate - probably around 2000-2500 miles if that as I was unable to drive for 8 weeks following surgery) and I will be buying 2 rear tyres in September, so do not want the tyres rotated.  Surely if there were any of the above problems, mechanically, they would have been picked up at the MOT?  So basically I am paying just over £200 to get the oil and oil filter changed!!

Think I will amend my booking to a Hybrid Health Check only, and give the car to my trusted mechanic (German AutoCare specialist - trust him implicitly and have done for over 10 years).  I'd greatly appreciate your opinions ASAP....

[Herbie]

Unless you have an extended warranty with Lexus and the subsequent requirement to have services carried out there too, why would you even go to Lexus for a 'normal' service anyway?

Get Lexus to do the hybrid health check (about £60) and any trusted mechanic or garage can do the rest - this is just everyday bread and butter work for any mechanic.

[Lost it]

Highly unlikely that the Lexus dealer service crew would do all that anyway. People don't understand a "Dealer service" is an oily rag/stamp the book  job. An "Owner" service is where you actually look at things.

[Burroo 67]

Thanks Herbie & Lost It.  I spoke to my mechanic and he basically said the same thing re the 'dealer service' and assures me that he will carry out all the above checks for a fraction of the Lexus price.  Have now amended the service to a Hybrid Health Check - £69.95, with no "OWNERSCLUB" discount allowed which I think is a real con!!

[Herbie]

39 minutes ago, Burroo 67 said:

Have now amended the service to a Hybrid Health Check - £69.95, with no "OWNERSCLUB" discount allowed which I think is a real con!!

Which dealership?

It's possible that the person you spoke to doesn't know about the Gold Member discount, so have a look in the relevant section of this website to see if your dealer is listed as taking part in the scheme and if they are, press them about it.

Having said that, it's £59 on the Lexus website but I don't know if that's up to date or not. It should be, because you can actually book a hybrid health check through the website itself, as you'll see if you follow this link:

https://www.lexus.co.uk/owners/servicing-and-maintenance/hybrid-health-check/#hero

[Burroo 67]

Hi Herbie,

Guy I spoke to at Lexus, Glasgow, knew i had a discount card.  If i was going for the full 110K service with hybrid check (£275.00) I would have qualified for the 10% discount so I'm really not sure why I would not qualify for the discount off the Hybrid check only (£69.95)?.  I'll query them on Tuesday....