Voice control for media and GPS

[Yorky 4]

Hi All,

       Owned my UX250h now for 3 months and cannot get the voice control to work properly. It does not recognise either music from a USB or towns and street names. Had it in to garage twice.

They admit there is a problem but they say it checks out ok. Has anybody else had this problem or is there a solution.

[Dob]

I have a new Lexus NX (March 2019) I have not been able to get the voice recognition system to work. After false starts (I won’t bore you with details) the dealer confirmed the fault. They advised they would install an update, this failed. I was advised Lexus would become involved & issue a new update. Today I received an  email saying no updates will be available this year or are planned for next year. I will escalate a formal complaint. I’m not sure how widespread this is, there was a suggestion other vehicles in the fleet had similar issues. Anyone have similar experiences? 

 

[DanD]

I find voice control pretty useless in my current NX. Having said this it is fractionally better than it was in my previous RX400h and RX450h. It is not so bad when at a stand still - for instance while waiting at lights or in traffic - but as soon as there is any background noise, it just gives up.

In truth, when I have got it to work, there are so many menus and confirmation prompts to go through that iI have found it easier and quicker to enter an address through the track pad.

My Google phone:
- NAVIGATE to <address>.
- Done.

My NX goes something like that:
- Enter an address
- hmmm... I'm not in a good mood today, so I'll dial a number instead. How about that.
- GO BACK. ENTER AN ADDRESS
- hmmm... go on then... for a laugh. Actually, I don't recognise Poplar Way in Winchester. Do you fancy going to Standard Way in Glasgow instead
- GO BACK. ENTER AN ADDRESS
- Awright then. I'll give you a choice: 1st/where you want to go, 2nd/where you could go instead, 3rd/ Where *I* want to go. Which one is it going to be. I dare you.
- FIRST
- Are you sure?
- CONFIRM
- Gawd you're not fun. Are you REALLY sure?
- YES
- OK then. Dialing 0800123346

It's just like having my mother-in-law in the car.

 

[NemesisUK]

@DanD - Sounds just like my experiences in the RC,almost as if she's trying really hard to be as obtuse as possible!