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Posted

Hi all

Just received a call from my local dealer asking if I would like to take my car in for a free safety check due to the identification at MOT of 

  • Nearside Front Lower Suspension rod pin or bush worn but not resulting in excessive movement (5.3.4 (a) (i))
  • Offside Front Lower Suspension rod pin or bush worn but not resulting in excessive movement (5.3.4 (a) (i))

My question is would this be covered under extended warranty or has anyone had theirs changed under warranty?   It is left at the moment as service is due in April.

T.I.A. Paul

Posted

Interesting you mention this. My GS300 just failed on the following:

  • Nearside Rear Suspension component ball joint dust cover no longer prevents the ingress of dirt bottom arm hub bush badly split (5.3.4 (b) (ii))

...but they don't sell the item on its own. The whole hub needs to be replaced. Cost around £700 :shocking: It's not covered under the official Lexus warranty that I have as the underwriters are arguing it's wear and tear. While I agree that actual item on the assembly has worn, the fact that Lexus only sell the WHOLE hub is quite frankly taking the michael...

I'm currently fighting for a gesture of goodwill...

Posted

Probably there is no easy way to remove the bush from a hub. If I were you I would buy second hand hub as £700 just for part is quite a major investment in your car.

Here you go an example under £25 - https://allegro.pl/oferta/zwrotnica-piasta-tylna-lewa-lexus-gs300-2005-5678684223 there is few more but still under £50 area.

As for ball joint at the back I don't recall any ball join there as rear axel is fixed. 

General comment about warranty - I would be surprised if it will cover any suspension part and particularly in 10 year old car.

Posted
10 hours ago, Sherra said:

Hi all

Just received a call from my local dealer asking if I would like to take my car in for a free safety check due to the identification at MOT of 

  • Nearside Front Lower Suspension rod pin or bush worn but not resulting in excessive movement (5.3.4 (a) (i))
  • Offside Front Lower Suspension rod pin or bush worn but not resulting in excessive movement (5.3.4 (a) (i))

My question is would this be covered under extended warranty or has anyone had theirs changed under warranty?   It is left at the moment as service is due in April.

T.I.A. Paul

Paul, if you do not ask,then you will not receive!

My interpretation of the two items you mention is that neither has failed. There is evidence of wear,but not failure.

Posted

I agree, the MOT was in December and it was agreed then to leave further assessment until service. The phone call prompted me to post as in conversation with the caller he indicated that it was unlikely to be covered under extended warranty, so I was just interested if anyone had a successful claim. 

Paul

Posted

Normski, how many miles has you car done? I've got a 2007 with 71K miles and just wondering when it's likely to happen. Thanks.


Posted
1 hour ago, JeffL said:

Normski, how many miles has you car done? I've got a 2007 with 71K miles and just wondering when it's likely to happen. Thanks.

Mine has around 115k so not any where near 'high mileage'. However, I appreciate things like suspension components need refreshing after certain time/mileage. It's the fact that Lexus don't sell JUST the small part on its own. It's very wrong. The rest of the hub isn't exactly a consumable item!

  • Thanks 1
Posted

Quite often lack of those parts in official distribution is not because they want to sell you more but because there is no easy/official way to replacing those.

It is probbaly not easy job to remove those bushes and then press new ones. I guess you need to take out whole hub anyway and take it to some specialist who could try. Then of course Lexus won't warranty that it is up to the OEM specification.

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