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Posted
10 hours ago, Diesel Do Nicely Brian said:

Glasgow and Edinburgh Lexus (Lexus Scotland) are owned by Eastern Western Group. 

Over the years I have had excellent service from the service departments of Arnold Clark Toyota (various branches) and Nissan too. Not all Arnold Clark branches are poor - it’s very much down to the pressure from a manufacturer alongside the quality of staff that branch employs. Arnold Clark is a huge operator so will have some poor dealers but I have found over the years that the cars that cause most grief also have the poorest dealers as they are routinely dealing with problems. 

The most disappointed experience I had was in Arnold Clark Fiat (Glasgow), no, I was not going to buy a Fiat, they just had a Subaru I liked at that time but approach was shocking, well, never mind. It does mean a lot when you get a human approach, even if the manufacture is problematic a nice personnel can make a difference, big difference.

  • 2 weeks later...
Posted

I never bother with getting dealer stamps when buying a "bargain barge" I recently had a oil service + filter & front & rear pads £125 cash from my indie.

He used his Snap On car diagnostics & it just came back with one fault "low abs voltage" but I had just had the alternator die & replaced, proper Denso.

 

 

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