Do Not Sell My Personal Information Jump to content


  • Join The Club

    Join the Lexus Owners Club and be part of the Community. It's FREE!

     

Recommended Posts

Posted

Hi guys, long time no post. 

I'm having problems with Euro Car Parts. Does anyone know the part number for the 430's cabin air filter. 

I have a MKII if that is relevant.

Thanks in advance. 

Posted

Thanks both. Euro keep sending me two filters for a Renault!!

F*cking useless!

  • Like 1
Posted

Nuggets sent me wrong brake pads for my daughters Fiat 500 and when I went to local counter to exchange them for correct ones " you got them 'on-line' so we can't exchange them without a returns Number, you have to phone customer service and get one, but you will be on hold for a very long time"

He wasn't 'king kidding, 35 mins on hold in car park to spend a 30 seconds conversation getting a returns number, brilliant! So god help you if you get the wrong part sent ( either your fault or theirs) cause your gonna be listening to 5hite music for 1/2 an Hour!

paul m.

  • Haha 1
Posted

Oh, I've called, emailed, Tweeted, the lot. Most of the time with no response. I spoke to a very very rude agent via online chat who eventually agreed to send me a new part (I refused to send back the incorrect part after the farce of getting through to someone) and I got the exact same incorrect part. They're flipping useless!


Posted
On 5/23/2018 at 8:21 PM, willskoda said:

I got the exact same incorrect part. They're flipping useless!

If your using a visa card just do an indemnity on it & money goes straight back into your account

Posted

I won't be doing anything until I get at least get a refund from them. I was trying to take advantage of one of their many sales and the filter was just over £7 I believe. Not a lot to lose in the grand scheme of things but it's the principal now!

Posted
1 hour ago, dendonc said:

If your using a visa card just do an indemnity on it & money goes straight back into your account

Wasn't a credit card but a debit. Still Visa but not sure how I go about doing that. Any ideas?

Posted
5 hours ago, willskoda said:

Wasn't a credit card but a debit. Still Visa but not sure how I go about doing that. Any ideas?

Yes, I actually meant a visa 'debit card', just go to your bank and ask them to do an indemnity refund on the card, it'll be back on your card within seconds, you can also go back many years if there's anything else from way back when!

  • Thanks 1
Posted
15 hours ago, dendonc said:

Yes, I actually meant a visa 'debit card', just go to your bank and ask them to do an indemnity refund on the card, it'll be back on your card within seconds, you can also go back many years if there's anything else from way back when!

Powerful stuff - never knew you could do this with a debit card.

https://www.money.co.uk/guides/chargeback-claims-how-to-get-your-money-back.htm

Posted

not sure why any retailer would ever want to take a remote card payment .....  I certainly won't in the future and I'm a travel agent .......  they can all do bank transfers in the future.

We have had chargebacks where the customer is clearly lying to their bank and we still get charged back, even with proof of their lying ! ...... the retailer is always in the wrong ..........  the banks and Govt are shooting themselves in the foot with this one ......  many retailers will eventually just stop taking remote card payments

Malc


Posted
1 hour ago, Malc said:

they can all do bank transfers in the future.

Personally, I will not do bank transfers with private individuals either on the net or even if I have met them a couple of times, again personally, I think it's reckless for someone to give me their bank acc't details to pay them it would make me a suspect if anything happens to their account.

As regards established traders, I would so long as they were established, >but<, with a debit card no need to worry for reasons already pointed out, no need for traders to inhibit their potential sales either, use Paypal! Apart from anything else, if people trade across the net any buyer should/would/does expect them to have the correct facilities in place so the buyer can spend & buy with peace of mind, the facilities are there for it. 

Posted
1 hour ago, dendonc said:

use Paypal!

you clearly don't understand the economics of running a business ...  paypal charge about 4% to the retailer, wouldn't touch them with a barge pole

Malc

Posted
27 minutes ago, Malc said:

you clearly don't understand the economics of running a business

Your right, if Soho west end snake charmers were destined as business literates they would have Sheaffer pens not penny whistles!

https://bit.ly/2s7XOLM

Posted

Some interesting points Malcolm. Went to the bank this morning and a claim raised with Halifax. Their team will consider the evidence given and I'll learn more in 7-10 days. Not quite the instant refund a la DD Guarantee. Not sure how things differ with credit card payments over £100.

In other news, no word from Euro Car Parts, still...

Latest Deals

Lexus Official Store for genuine Lexus parts & accessories

Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via eBay links

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now






Lexus Owners Club Powered by Invision Community


eBay Disclosure: As the club is an eBay Partner, the club may earn commision if you make a purchase via the clubs eBay links.

DISCLAIMER: Lexusownersclub.co.uk is an independent Lexus forum for owners of Lexus vehicles. The club is not part of Lexus UK nor affiliated with or endorsed by Lexus UK in any way. The material contained in the forums is submitted by the general public and is NOT endorsed by Lexus Owners Club, ACI LTD, Lexus UK or Toyota Motor Corporation. The official Lexus website can be found at http://www.lexus.co.uk
×
  • Create New...