Lexus rust warranty

[usuf_x]

its back!!!!! boy was it missed......

sorry a little pic heavy took a few pictures of joy 

 

 

[Normski]

Looks fab! Always liked silver.

Is the lighting  also all good??

[usuf_x]

6 hours ago, Normski said:

Looks fab! Always liked silver.

Is the lighting  also all good??

Thanks.

Yes the lighting seems to have been solved it's  not going out, so far so good I guess.

[usuf_x]

Update on this....

I had spotted a few imperfections...it was difficult to tell due to the dull weather but when the sun was out and  I was cleaning the car I started to notice very small and very minor grit type marks in the paintop and under  the lacquer. ...

Then when  I found one I saw more lol on the bumper and on wing.

Went back to them and they agree and is booked in again to get it ALL redone again...I have expressed that I don' want a Yaris lol so when they find me a larger car it' going back

They also said they will fix  up another small dent and a chip on the lower wing  for free....

It doesn't effect the warranty in any way...fingers crossed it better this time...

 

Will put up some pictures of what I'm seeing

[usuf_x]

OK so got some time to take a few pictures not pleased once i washed the car and started to notice the smallest of imperfections

 

[Normski]

At least they are willing to sort. I'm actually quite surprised - I thought they would argue this. Bonus that they are looking at the other things FOC too 

[usuf_x]

Thanks yes the guy there "Joey" is really helpful and friendly,  once I had shown him one he spotted more himself, it was clearly not in one place but sporadic through out the bonnet and bumper....

He apologised and clearly its a defect with the workmanship and yes the other FOC stuff is a bonus  I guess he needs to make up for the hassle. though where do i stand in terms of compensation due this hassle, do I have a leg to stand on or just ask him and see what he can do?

 

Atm waiting on them to let me know when i can take it back in (car dependant, i was adamant i didn't want a small car again😠)

[JamesIS220]

The importance of a tack cloth and pre paint!

I would ask him if he would just cover the fuel as he is doing the other work FOC.

I know it's hassle but I have to say fair play for Lexus fixing the bonnet in the first place under the 12 year warranty. If I remember you paid for the bumper as it's plastic and so not covered. You have built up a relationship with the dealer and If it was me I wouldn't be to bothered if he said no to some fuel.

James

[65mike]

Hi all.

Yousaf i myself would let it go regarding compensation they are doing some extra work FOC and they are not making a big issue out off it just saying will be sorted that to me is enough and they will be giving you a free courtesy car.

Just my view looks ok what they did just the marks which will be sorted out was it a new bonnet they fitted by the way.

65mike

 

[usuf_x]

Thanks for the input.

Michal  yes it was a new bonnet fitted under warranty...I was very impressed with the service and support from them, I went only knowing that lexus gave 12 year corrosion warranty and with only a few month lefts I thought they would turn me down but it helps I guess if the body shop supprt your claim. 

I was only asking as I wasn't  sure where I stood  on compensation....I have no issues with the dealer I'm glad they are sorting it without any hassle. Infact he offered to do the other extras. ...

Will update when I get more information or when they call me back.

I'd suggest if anyone is pondering the idea give it àgo, I have read other members have not been successful.

[usuf_x]

OK so the cars gone back

And they went through the bonnet and bumper with fine tooth comb with  a pink pen and highlighted the spot''

 

As you  can see there were loads..